Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pre-Sales Technical Demos (Austin, TX)

Jolly Technologies Inc

Austin, TX

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JOB DETAILS

SALARY

$60,000–$150,000 Per Year

SKILLS

Cloud Computing, Communication Skills, Consulting, Customer Relations, Database Technology, Exceeded Sales Goal, Fortune 500 Customers, High Tech Industry, Identify Issues, LDAP (Lightweight Directory Access Protocol), Microsoft SQL Server, Microsoft Windows Mobile, Microsoft Windows Server, Mobile Applications, Needs Assessment, Operating Systems, Oracle Database, Pre-Sales, Presentation/Verbal Skills, Problem Solving Skills, Product Demonstration, Product Support, Request for Proposals (RFP), Retirement Funds, Sales Demonstration, Sales Training, Sales/Support Engineering (SE), Software as a Service (SaaS), Technical Sales, Technical Support

LOCATION

Austin, TX

POSTED

4 days ago

Title

Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pre-Sales Technical Demos

Job ID

#JOL-SLE-TX-070126

Location

Austin, TX

Company

Jolly Technologies Inc.

Summary

Jolly is a Silicon Valley-based software company with more than 40,000 customers and millions of users, including many Fortune 500 companies and world-renowned organizations.

We offer various SaaS platforms hosted in the cloud and several mobile apps that work with these platforms.

We are looking for a technically-proficient and excellent communicator with a solid background in customer relations. This is an on-site role based in Austin, TX.

This is a Remote Work-from-Home full-time position.

Responsibilities

Give product demos for sales, product training, and initial setup
Handle inbound technical support calls and emails
Answer product-related technical questions
Fill out RFI / RFP when needed
File tickets as you discover issues with the products
Communicate effectively with customers via email, phone, and video calls

Requirements

Exceptional presentation skills
Understand customer needs and present solutions that best solve their problems
Customer-driven with an adaptable and versatile approach to troubleshooting
History of consistently meeting (and often exceeding) goals and expectations
4+ years of experience in supporting SaaS products
Excellent communication and video presentation (Zoom) skills
Strong foundation in OS and Database/Server technology (Windows, Windows Mobile, MS SQL, Oracle, LDAP)
Strong references from previous managers/supervisors

Job Benefits

Retirement fund contribution
Paid vacation

Compensation

$60,000 - $150,000 per year (commensurate with experience)

Application Process

Reply with your resume including education details in PDF or Word format to jobs.2019@jollytech.com with the subject "JOL-SLE-TX-070126"
Include your desired salary
Include 3-5 bulleted points listing your top strengths and measurable achievements (please be concise)

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Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pre-Sales Technical Demos (Austin, TX)

Jolly Technologies Inc

Austin, TX

About the Company

Jolly Technologies Inc

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