Sales Engineer - Mobile Apps Tools - SF Bay region

Sales Engineer

The Sales Engineer is responsible for technical pre-sales support. They will assist the inside sales and Enterprise sales teams to meet revenue goals by helping to qualify accounts, answer RFP/RFI's, preparing and delivering solution-based product presentations, attendingtrade shows, and leading proof of concepts which meet client's business requirements. The Sales Engineer is also responsible for handling technical questions or issues which arise during a sales cycle and setting appropriate customer expectations.

Responsibilities:

• Provide Pre-Sales support through working closely with regional sales, technical solutions engineers and professional services teams.
• Work with the sales team introducing solutions and services, customizing solutions for clients' business and IT requirements, and assisting in identifying opportunities for up-sell and cross-sell.
• Work with Product Development and Lab Technical team to enable competitive Proofs-of-Concept (POCs) and prospect technical product evaluations.
• Collect feedback and identify technical improvements.
• Developing technical documents and proposals (e.g.: RFP, RFI, RFQ, BOMs, quotes, etc.)
• Develop and/or present in front of technical, non-technical, and executive audiences.
• Work with engineers to provide technical solutions to customers.
• Be technically adept and professional with excellent customer service and communication skills.
• Provide expert consultation to the customer in the firm's 'best practices', processes technologies and techniques gleaned from industry exposure.

Education, Experience and Skills Requirements:

• A Bachelor's degree, or equivalent experience.
• 3-5+ Years of experience in Customer-facing role (post- or pre-sales) such as Technical Support, Product Support, Internal IT or training. Candidates with prior sales engineering, solutions architecture, sales support are encouraged to apply.
• If you have worked as a post-sales, customer-facing Technical resource OTHER than Sales Engineering and want to break into Pre-Sales work, this firm has an open mind!

Knowledge of several (not ALL!) of the following technical domains:

• Strong Technical understanding of SaaS-based applications and infrastructure:
• Web Application development, such as Python, Java, JavaScript, HTML5.
• Mobile Development for iOS or Android
• APIs: REST preferred, JSON, SOAP helpful
• Linux, Unix, Windows OS experience preferred at the Command Line or Command Prompts level.