Sales Enablement Coordinator

Join Our Winning Team Where Success is Shared!

The Sales Enablement Coordinator will support the sales and business development teams, sales leadership, and the customer service team. A successful candidate will help maximize the sales staff's efficiency by assisting with the administrative tasks of the sales process. Must be comfortable with technology, able to work independently and willing to adapt to a changing environment.

Essential Duties and Responsibilities

Employee must be able to perform these essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

• Supports sales, business development teams and/or affiliate companies as necessary with order entry, part number creation, quote follow up, freight quotes/tracking, etc.
• Acts as the primary administrator for key account supplier portals and purchasing programs.
• Maintains an understanding of basic company products, processes, and systems to be able to support customer requests and requirements.
• Builds and strengthens sales and business development team's customer relationships through ongoing communication and support.
• Follows up on order execution ensuring all commitments are met.
• Supports sales management with various tasks such as; training of new systems or softwares, assisting with new hire onboarding, development of content for the sales staff to share and assisting with prospecting opportunities.
• Remains abreast of competition and evolving opportunities for new products and services.
• Operates within and understands various software/systems including Salesforce, SmartEquip, Office360, etc.
• Performs all other duties as assigned.
• Complies with the requirements of the company's ISO 9001 Quality Management System (when required).

Physical Requirements

• Ability to sit, stand, climb, bend and kneel on an occasional basis.
• Prolonged periods of sitting at a desk and working on a computer.
• Regular manual dexterity/coordination: hand/eye movements, motor control.
• Regular visual effort: concentrated reading of documentation or close viewing of computer displays.
• Able to push, pull and lift up to 30lbs. on an occasional basis.

Competencies necessary to perform this job

• Time Management - Effective time management skills to independently complete tasks with minimal disruption to company users.
• Organization - Ability to prioritize multiple tasks and maintain a smooth work flow.
• Teamwork - Ability to work closely with a variety of employees while maintaining a positive attitude.
• Problem Solving - Identify and resolve problems in a timely manner.
• Communication - Speak clearly and persuasively in positive or negative situations. Ability to ask detailed questions to comprehend requests.
• Safety and Security - Follow safety policies/plans created by the company; utilize tools and equipment in a safe and proper manner.

Required Education/Experience/Skills

• High School graduate, or equivalent work experience.
• 1-3 years of customer service or sales experience (5-7 years Senior Sales Enablement Coordinator)
• Understanding of and comfort level with technical product.
• Proficient Microsoft Office knowledge and skills.

Preferred Education/Experience/Skills

• Bachelor's degree in a relevant field or equivalent work experience.
• Strong attention to detail.
• Ability to work independently and on a team.
• Knowledge of SalesForce.com and Global Shop Solutions or similar ERP system.
• Strong written and verbal communication skills.
• Willingness to travel as required.