Wayfair Professional - Sales Development Representative (SDR)
About Wayfair Professional
Wayfair Professional is an industry-leading leading business-to-business (B2B) sales organization dedicated to helping businesses create exceptional spaces. Since 2012, we have simplified the procurement of furniture, fixtures, and decor, offering businesses fast, efficient, and value-driven solutions.
We seek a motivated and talented Sales Development Representative (SDR) to join our growing team. This remote role is pivotal in generating and qualifying leads, fueling the sales pipeline, and driving business growth.
What You'll Do
Conduct outbound prospecting for customer leads generated from various acquisition sources.
Manage and grow a pipeline of prospective customers through consistent touchpoints, including phone calls, emails, trade shows, and social engagement.
Utilize tools like Salesforce and ZoomInfo to research and qualify leads, uncovering their business potential and needs.
Identify and nurture opportunities to match customers with the most suitable Wayfair Professional sales program.
Consistently meet or exceed key performance indicators (KPIs) related to outreach activity, lead qualification, and customer engagement.
Overcome objections and roadblocks with resilience, adaptability, and effective communication.
Develop and maintain an in-depth understanding of Wayfair's products, services, and customer base to better address inquiries and provide value-driven solutions.
Play a fundamental role in helping Wayfair Professional achieve ambitious growth objectives through teamwork and a customer-centric approach.
What You'll Need
Bachelor's Degree (required).
6+ months of experience in sales or sales development with a track record of exceeding goals.
Demonstrated success with consistent, measurable over-achievement in previous roles.
Excellent communication skills across phone, video, email, and messaging, with strong active listening and outreach abilities.
Highly organized and able to prioritize and manage a high workload efficiently.
Strategic thinker with strong problem-solving skills and opportunity identification.
Experience with CRM platforms such as Salesforce or HubSpot (preferred).
Resilient, adaptable, results-driven, and passionate about customer engagement.
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Technical Assistance?
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About Wayfair Inc.
Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.