Nova Management Team operates as a sales and marketing firm, and we need a Sales & Customer Service Representative to expand AT&T Business presence across Cape Coral. The Sales & Customer Service Representative asks about their current needs, validates their complaints about slow speeds, and then shows how AT&T Business addresses each one.
As a Sales & Customer Service Representative, you’ll help businesses discover how AT&T Business solutions can support communication, productivity, and workplace connectivity. Whether assisting with follow-up communication or everyday sales interactions, the Sales & Customer Service Representative role helps businesses stay connected while strengthening customer confidence in every sales experience.
Provide outstanding customer service by recommending AT&T Business wireless, internet, and collaboration tools that support their success.
Support sales growth by offering expert advice and helping clients choose the most suitable AT&T Business plans for their teams.
Maintain long-term client satisfaction by delivering consistent support and proactively suggesting valuable AT&T Business upgrades.
Drive additional sales by identifying upgrade opportunities while ensuring every interaction delivers genuine value and support.
Resolve service questions efficiently and convert support conversations into successful AT&T Business sales opportunities.
Focus on both customer success and sales growth by delivering seamless service and strategic recommendations for AT&T Business solutions.
Balances support requests with sales conversations to add value.
Listens closely to business clients and recommends sales solutions.
Maintains an approachable style that builds trust and encourages exploration.
Combines product knowledge with a service‑first mindset to maximize sales success.