Sales Coordinator

About the Role

N C Power Systems is seeking a detail-oriented and customer-focused Sales Coordinator to support the success of our Washington Sales Team. This role serves as a key liaison between multiple departments, ensuring equipment orders, inventory records, and customer transactions are processed accurately and efficiently.

Key Responsibilities

• Process equipment and attachment orders from initial sale through completion.
• Coordinate and communicate effectively with Sales, Service, Parts, and Credit teams to ensure seamless transaction processing.
• Manage and submit post-sale claims related to Caterpillar equipment transactions.
• Maintain and update internal databases to ensure inventory accuracy and data integrity.
• Support attachment ordering activities and assist with inventory control processes.
• Deliver exceptional customer service by maintaining a high level of responsiveness and professionalism with both internal and external customers.
• Contribute to continuous process improvement and operational efficiency within the sales support function.

Qualifications

• Proficiency in Microsoft Office Suite, including Outlook, Excel, and PowerPoint.
• Associate degree (AA) preferred.
• Two or more years of experience in a sales support, customer service, administrative, or related role within a sales organization may be substituted for formal education.
• Strong organizational skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities while maintaining accuracy and professionalism.

What Makes You Successful

• Strong customer-service mindset and commitment to delivering positive experiences.
• Ability to collaborate effectively across departments and build productive working relationships.
• Self-motivated, dependable, and capable of working in a fast-paced environment.
• Demonstrated ability to maintain accurate records and manage detailed administrative processes.