Sales Coordinator

OVERVIEW:

At The Westin Nashville, we are committed to delivering inspiring experiences that help our guests feel their best while creating exceptional moments for our clients and partners. We are seeking a highly organized and service-oriented Sales Coordinator to support our dynamic Sales team and contribute to the continued success of one of Nashville's premier hospitality destinations.

In this role, you will provide administrative, operational, and customer service support to the Sales team, helping to drive revenue generation and ensure seamless communication throughout the sales process. The ideal candidate is detail-oriented, proactive, and able to manage multiple priorities with professionalism and efficiency in a fast-paced environment.

Success in this position requires strong organizational skills, exceptional communication abilities, and a genuine passion for delivering outstanding service. As a key member of our team, you will play an important role in supporting client relationships, coordinating sales activities, and helping create memorable experiences that reflect The Westin Nashville's commitment to excellence.

THE POSSIBILITIES:

Have you ever had a job where you left better than you started? That's life at The Westin Nashville where more than half of associates move into second, third, or more roles with us. Where most companies measure performance, we also measure and reward potential. Career Development is not just a buzz word, it's our way of doing business. And career development doesn't stop at the door. Millions have found a lifetime of opportunity and growth in the hospitality industry. Who knows, before you know it you are managing your own hotel/restaurant or owning it. Whether you stay with us, or grow beyond us, your leader will be right there with you, cheering you on.

Now, we also know you are more than just the sum of what you do at work. That's why when it comes to benefits and perks, we think about the whole person, the total you, and offer benefits which are flexible and able to meet your individual needs.

Some reasons people really like working here:

• Parking: Full-Time associates - FREE
• Associate Meals - FREE
• Our Associates get Travel Discounts on hotels at nearly 8,000 Marriott properties worldwide including rooms and meals
• Discounts on Rental Cars, other popular hotels, and hotel alternatives
• Discounts on tickets to concerts, Theme Parks, and other attractions
• Discounts on Car and Computer Purchases
• But you don't need to go anywhere to have a great time. We host Associate Recognition events, celebrations, and parties year-round.

ESSENTIAL FUNCTIONS:

• Provide administrative and operational support to the Sales team, including managing calendars, scheduling meetings, preparing correspondence, and coordinating daily activities.
• Prepare, distribute, and maintain sales-related documents, including proposals, contracts, presentations, booking confirmations, reports, and other materials, ensuring accuracy and brand consistency.
• Serve as a primary point of contact for client inquiries, delivering timely, professional, and service-focused communication via phone, email, and in person.
• Maintain organized sales records, databases, and reporting systems to support business development efforts and ensure accurate information management.
• Coordinate site visits, client meetings, and special events, ensuring a seamless and welcoming experience that reflects The Westin Nashville's commitment to exceptional hospitality.
• Partner with hotel departments to facilitate communication and ensure successful execution of client needs and sales initiatives.
• Support sales events, client appreciation programs, trade shows, and promotional activities that drive revenue and strengthen client relationships.
• Assist with departmental projects, market research, travel arrangements, expense reporting, office administration, and other duties as assigned in support of the Sales team's objectives.

We are committed to Diversity, Equity, and Inclusion. It starts with a culture of acceptance and continues with the hard work of going beyond lip service. It includes outreach and education, and most importantly action. You can feel proud to know you are joining a company which understands the importance of its responsibility and the decisions we make have been and will continue to be the greater environmental and societal impact in mind.

OTHER:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled mandatory training sessions and meetings is required.

Upon employment, all employees are required to fully comply with policies and procedures for the safe and effective operation of the hotel's facilities.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

FSLA: Non-Exempt

Reports To: Director of Sales