In-House Sales Coordinator — Culligan of Chico
Full-Time | Monday–Friday
Culligan of Chico is hiring a Sales Coordinator to play a vital role in our sales success — managing leads, booking appointments, and supporting customers from first contact through installation. This is a revenue-generating position that directly impacts every family, every day!
Key Responsibilities
- Manage inbound leads (portal, website, phone, referrals, campaigns); make outbound touches daily to book consultations and water tests
- Follow up on unsold estimates; identify upsell/replacement opportunities; support the Outside Sales pipeline
- Coordinate, optimize, and resolve customer scheduling conflicts for Outside Sales calendars.
- Maintain CRM accuracy, track KPIs, and support reporting
KPIs: outbound touches, lead response time, appointment conversion, follow-up completion, CRM accuracy, customer satisfaction
Required: strong communication, organization, and problem-solving skills; professional phone etiquette; Google Suite/CRM proficiency; team-first attitude
Preferred: inside sales, call center, CRM, or home services/water treatment experience
Benefits: competitive hourly wage + incentives, medical/dental/vision, PTO, paid holidays, retirement plan, training and advancement opportunities
Role mix: ~45% inside sales, 35% customer service, 10% admin. 100% scheduling/coordination!!!
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.