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Sales Commission Support Specialist (Hybrid)

Sunbelt Rentals

Fort Mill, SC

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JOB DETAILS
SALARY
$27.07–$37.21 Per Hour
SKILLS
Communication Skills, Construction, Dental Insurance, Economics, Equipment Rentals, Establish Priorities, Finance, Heavy Equipment/Vehicles, High School Diploma, Lift/Move 25 Pounds, Loading/Unloading, Microsoft Dynamics, Microsoft Excel, Microsoft Office, Microsoft Product Family, Multitasking, Needs Assessment, Power BI, Process Improvement, Pumps, Rentals, SQL (Structured Query Language), Sales, Sales Commission, Sales Support, Scaffolding, Systems Maintenance, Vehicle Fleets, Vision Plan
LOCATION
Fort Mill, SC
POSTED
5 days ago
Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Position Objective:

The Sales Commission Support Specialist will provide exceptional, professional, and efficient support to Sunbelt's commissioned sales team, sales leaders, and other stakeholders contacting the Commission Support Team. This position will utilize the Sunbelt Promise and apply the concept to internal support by answering questions about commission plans, plan components, processing account assignment updates and other system tasks.

The Sales Commission Support Specialist will have a broad understanding of Sunbelt's commission plans, commission processes and procedures, will be able to communicate information in a clear and supportive way, as well as handle multiple tasks with varying complexity and determine prioritization.

This position will use tools and software native to Sunbelt as well as Commercial software including Microsoft Office/Excel/PowerBI, Microsoft Dynamics, SQL, Rentalman/Wynne, Service-Now, Workday and others.

Position Responsibilities:

  • Provide responsive, exemplary internal support for inquiries submitted phone and email to Commission Support
  • Provide clear explanations of commission plan components across Sunbelt's various commission plans
  • Complete tasks including account assignment and maintenance requests, including determining necessary approvals and follow-up activities
  • Create new support tickets and assign existing tickets to appropriate teammates for complex issues.
  • Work independently to manage workflows, prioritize requests, and escalate requests as needed
  • Create and monitor service levels for tickets
  • Identify and recommend process improvements
  • Additional tasks or projects as assigned


Requirements:

Education & Experience:

  • High School diploma or equivalent
  • Bachelor's Degree in Finance, Economics or Operations, preferred
  • 0 - 3 years industry experience or 1 - 3 years' experience in a support/administrative role
  • Proficiency in Microsoft products, specifically Excel
  • Must be a self-starter with the ability to work independently and with limited supervision


Physical Demands:

Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. All duties must be performed according to Sunbelt's safety policies and guidelines. Reasonable accommodations may be made to comply with ADA/ADAAA.

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected ground

Base Pay Range: $27.07 - 37.21

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
  • Health, Dental and Vision plans
  • 401(k) Match
  • Volunteer time off
  • Short-term and long-term disability
  • Accident, Life and Travel insurance, as well as flexible spending
  • Tuition Reimbursement Options
  • Employee Assistance Program (EAP)
  • Length of Service Awards


You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
  • 12-25 vacation days depending on years of service
  • 5 sick days
  • 6 holidays
  • 2 half day holidays
  • 2 floating holidays
  • 1 inclusion day
  • 1 volunteer day


Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.

About the Company

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Sunbelt Rentals