Home Grown Outdoor Finishes

Sales Assistant - Outdoor Home Services

Location: Elizabethtown, PA

Pay: $22-$25 per hour, based on experience

Job Type: Full-time, W-2 employment

About the Role

Home Grown Outdoor Finishes is a growing landscape, hardscape, asphalt paving, and outdoor services company serving the Lancaster-Harrisburg region. We are looking for a highly organized and proactive Sales Assistant - Outdoor Home Services to support our sales process, strengthen our marketing efforts, and help keep leads, proposals, customer communication, and brand activity moving smoothly.

This role is ideal for someone who enjoys a mix of communication, organization, follow-up, content coordination, and sales support. You will help make sure leads are responded to quickly, proposals are tracked properly, marketing activity stays consistent, and customers have a professional experience from first contact through project handoff.

Position Overview

The Marketing & Sales Coordinator supports both the sales and marketing sides of the business. This includes scheduling estimates, following up with leads and customers, assisting with proposals, updating CRM systems, coordinating marketing content, supporting social media activity, and helping the company stay visible and professional in the local market.

This is a key support role for a growing company that values responsiveness, integrity, quality, and excellence.

Key Responsibilities

Sales Coordination

• Schedule estimates and appointments for the sales team
• Follow up with leads, proposals, and past customers
• Communicate with customers to answer basic questions and provide updates
• Assist with preparing, reviewing, and sending proposals and contracts
• Track leads, proposals, closed projects, and customer communication in company systems
• Maintain organized records in CRM systems, spreadsheets, and internal tools
• Help ensure proposals are completed and delivered on time
• Support the sales team with administrative coordination and customer follow-up
• Compile basic sales activity reports for internal review
• Serve as a professional point of contact during the sales process

Marketing Support

• Assist with planning and coordinating basic marketing activities
• Help manage and update social media content across company channels
• Coordinate project photos, before-and-after images, testimonials, and customer reviews
• Assist with email marketing, customer follow-up campaigns, and seasonal promotions
• Help maintain consistent brand messaging across digital and printed materials
• Support updates to website content, service pages, project galleries, and company profiles
• Coordinate marketing materials such as flyers, postcards, signage, and brochures
• Track marketing leads and help identify which campaigns are generating interest
• Help request, organize, and publish customer reviews
• Support local advertising, community promotions, and seasonal marketing campaigns

Communication & Administration

• Maintain clear communication between sales, operations, and customers
• Help organize project information for smooth handoff from sales to production
• Keep internal systems accurate, updated, and easy to follow
• Assist with customer service, inbound inquiries, and general office support
• Identify opportunities to improve follow-up, organization, and customer experience
• Support the leadership team with reporting, coordination, and special projects as needed

Expectations

• Leads are responded to quickly and professionally
• Sales pipeline information is accurate and organized
• Customer follow-up is consistent and timely
• Proposals and contracts are supported and tracked properly
• Marketing content is coordinated and posted consistently
• Project photos, reviews, and testimonials are collected and organized
• Communication between sales, marketing, operations, and customers is clear
• Customers receive a professional experience from first contact onward

Qualifications

• Strong organizational and time management skills
• Clear written and verbal communication skills
• Experience in sales coordination, marketing coordination, customer service, or administration preferred
• Comfortable using CRM systems, spreadsheets, email, and basic project tracking tools
• Experience with social media posting, basic content coordination, or marketing support is a plus
• Experience in landscaping, construction, home services, or a similar industry is helpful
• Detail-oriented, proactive, and comfortable managing multiple priorities
• Professional, friendly, and customer-focused
• Ability to follow up consistently and keep information organized
• Proficiency with Google Docs, Microsoft Office, spreadsheets, and related tools
• Reliable transportation and ability to commute to Elizabethtown, PA

Compensation & Benefits

• $22-$25 per hour, based on experience
• Full-time, W-2 employment
• 50% healthcare bonus up to $225 per month
• Paid time off
• Paid holidays
• Training on company systems and processes
• Opportunities for growth and advancement
• Supportive, team-oriented work environment
• Opportunity to contribute to a growing local company

Why Home Grown Outdoor Finishes

Home Grown Outdoor Finishes is one of the most respected professional landscape and hardscape companies in the Lancaster-Harrisburg region, built on Responsiveness, Integrity, Quality, and Excellence. We operate with high standards, professional crews, and a strong customer experience. We offer year-round employment with no winter layoffs, transitioning our teams into snow operations and off-season support work when needed.

This is a great opportunity for someone who enjoys organization, communication, marketing, and helping a growing company stay responsive, visible, and professional.

Home Grown Outdoor Finishes is an Equal Opportunity Employer. We do not discriminate based on race, color, national origin, religion, sex, including pregnancy, sexual orientation, gender identity, age, disability, veteran status, or any other protected status.