Sales Assistant
RNL Homes is a proud local homebuilder dedicated to excellence in every detail of our homes. As a thriving company, we are united by a shared vision: “Do every single ordinary thing in an extraordinary manner.”
We prioritize open communication to support our team's career aspirations while fostering a workplace culture defined by versatility, innovation, and industry-leading standards. Guided by our core values—integrity, client-focused commitment, and continuous improvement—we aim to inspire positive change within our company and the local community. We’d be thrilled to have you join our team!
Job Description:
We're seeking someone who wakes up each morning with boundless enthusiasm to deliver a world-class home-buying experience to families searching for their perfect home. The Model Home Host is responsible for creating a welcoming and professional environment for visitors, showcasing model and inventory homes, and supporting the sales team with administrative tasks.
Responsibilities:
- Warmly welcome guests, creating a positive and professional first impression while ensuring they feel comfortable and appreciated. Providing them with relevant marketing materials and ensuring a positive experience.
- Support the visitor registration process to maintain accurate records.
- Showcase the benefits and features of the model and inventory homes to potential buyers.
- Manage incoming phone calls, record detailed messages, and promptly routing inquiries to the appropriate team members.
- Maintain professionalism in both appearance and conduct, exemplifying the RNL’s high standards.
- Document guest feedback meticulously and communicate it to the sales team. This includes documenting all interactions and registering each guest.
- Showcase the benefits and features of the model and inventory homes to potential buyers.
- Ensure the model home is well-maintained daily, overseeing its opening and closing procedures.
- Provide administrative support to the Sales Team as needed.
- Occasionally handle urgent projects under tight deadlines, demonstrating adaptability and efficiency.
Qualifications & prerequisites for success
- Outstanding interpersonal skills, with the ability to effectively connect with prospective buyers across diverse interest levels and personality types.
- Strong oral and written communication abilities.
- Excellent telephone communication skills.
- Always maintains a professional demeanor.
- Proven closing abilities, including securing appointments and commitments.
- A collaborative team player with experience working in cross-functional teams
- Highly organized, detail-oriented, and adaptable, with the ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced, high-volume environment with frequent interruptions.
- Self-driven and highly capable of working autonomously.
- Limited travel involved; candidates must own or lease a vehicle and maintain a valid driver’s license with insurance coverage.
- Proficient computer skills, including expertise with Microsoft Office applications such as Outlook, Word, and Excel.
- Capable of uploading photos, editing and managing data, and performing various web-based tasks.
Successful careers require a happy team. That’s why at RNL, our people come first. We provide the tools to collaborate, learn, and grow. We strive for a diverse professional environment where everyone has a voice. Come be a part of our team and build on your career.
RNL is growing and we’re focused on a single united goal. “Do every single ordinary thing in an extraordinary manner.” It’s what empowers our culture allowing us to deliver homes of extraordinary quality and an unrivaled homebuyer experience to every RNL customer.