Sales Assistant

Kloeckner Metals Corp

Camden, NJ

JOB DETAILS
SKILLS
Billing, Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Documentation, Inside Sales, Logistics, Logistics Management, Multitasking, Order Processing, Organizational Skills, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Procurement Management, Purchase Orders, Resolve Customer Issues, Sales, Shipping/Receiving, Time Management, Writing Skills
LOCATION
Camden, NJ
POSTED
30+ days ago

Summary of Essential Job Functions/Responsibilities

  • Order Review and Validation: Review all incoming purchase orders for accuracy. Validate that customer part specifications and pricing are current

  • Purchase Orders and Processing: Create and issue purchase orders (POs) to fabricators. Assist with issuing processing orders to the inside sales team as required for raw materials

  • Material Transfer and Logistics: Ensure materials are transferred to fabricators in a timely manner. Manage procurement and logistics of fabricated parts, including both incoming and outgoing shipments

  • Documentation and Coordination: Create Bills of Lading (BOLs) for fabricated parts shipping to customers. Requisition purchase orders and coordinate with fabrication partners to ensure quality products are delivered on time

  • Customer Service and Problem Resolution: Answer customer questions regarding scheduled deliveries. Help resolve complaints about products to achieve maximum customer satisfaction

  • Production and Invoicing: Reconcile production reports and review them for new part setups. Handle invoicing for fabrication

  • Additional Duties: Perform other duties as required by fabrication operations

Skills and Qualifications:

  • Communication Skills: Excellent verbal and written communication skills are crucial for interacting with customers and team members
  • Problem-Solving Skills: The ability to identify and resolve customer issues effectively is essential
  • Organizational Skills: Managing multiple tasks and priorities in a fast-paced environment requires strong organizational abilities
  • Product Knowledge: Understanding of metal products, their applications, and industry terminology can be beneficial

About the Company

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Kloeckner Metals Corp