Sales Assistant (Entry-Level)
Location: Bloomingdale, IL
Schedule: Monday–Friday | 8-hour shift
Pay: $50,000 annually ($24.04/hour) + overtime when necessary
Position Type: Full-Time
Established in 1977 and headquartered in Bloomingdale, IL, Big Bolt LLC is an ISO 9001–certified specialty fastener manufacturer focused on producing non-standard, custom parts with market-leading turnaround times. You won’t find our products “off the shelf”—we specialize in precision, customization, and speed.
At Big Bolt, we are passionate about delivering high-quality custom products and exceptional service. We are growing and looking to hire Sales Assistants who are eager to develop into future Sales Leaders. This role is an excellent entry point into a long-term sales career within a stable, established manufacturing company.
Comprehensive Insurance Benefits – Health, Dental, Vision, Life, Disability, and HSA
401(k) with Company Matching
Paid Time Off
Merit-Based Bonus Program
Stable Schedule – No weekends
Career Growth & Development Opportunities
Under the direction of the Sales Manager, the Sales Assistant supports daily sales operations to improve the efficiency of Big Bolt’s and Mega Metric’s order management processes. This role focuses heavily on order entry, documentation, internal coordination, and customer communication, while providing exposure to sales operations, purchasing, and manufacturing workflows.
Successful performance in this role opens a clear path for advancement within the Sales Team.
Order Management & Processing
Enter sales orders into the Dplus database with direction from Sales team members
Process purchase orders to transfer manufacturing orders into NetSuite
Prepare and maintain sales orders, including routing steps and material components
Process transactions between Dplus and NetSuite to support shipping documentation
Purchasing & Vendor Support
Prepare purchase order requisitions using quotes and prior orders
Follow up with outside service departments to ensure timely product delivery
Monitor material receipts and resolve discrepancies related to multiple heats or partial deliveries
Customer & Internal Communication
Follow up with customers on open sales orders and provide order status updates
Expedite partial or full shipments as needed
Manage communications through customer portals
Maintain coordination between Sales, Quality Control, Purchasing, and Shipping
Issue Resolution & Process Improvement
Investigate and resolve order issues related to inventory discrepancies, shortages, or operational errors
Assist in resolving NetSuite material issues that prevent quotes or orders from processing
Review credit requests with the Sales Manager and submit to Accounting
Track RMAs and rework orders
Recommend and assist with sales process improvements
Scan and distribute required documentation
Other Duties as Assigned
Key Competencies
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Customer-focused mindset with a passion for service
Proficiency with Microsoft Office, especially Outlook, Word, and Excel
Qualifications
Associate’s Degree preferred (Business Administration or similar)
2+ years of experience in Sales Support or a related role
Prior experience in the fastener or manufacturing industry is a plus, but not required
Strong eagerness to learn the business and industry
Big Bolt LLC participates in E-Verify to confirm employment authorization. The E-Verify process is completed alongside Form I-9 on or before your first day of work.
Join Big Bolt LLC and build a long-term career with a company where precision, service, and opportunity come together.
Pay Range: Starting from USD $50,000.00/Yr.