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Sales and Telesales State Farm Team member

State Farm Insurance - South Bay

Hermosa Beach, CA

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JOB DETAILS
SKILLS
Calendar Management, Call Volume, Campaigns, Communication Skills, Computer Skills, Customer Acquisition, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer/Client Research, Financial Services, Inside Sales, Insurance, Insurance Sales, Lead Generation, Marketing, Metrics, Needs Assessment, Organizational Skills, Performance Metrics, Persuasion Skills, Property and Casualty Insurance, Record Keeping, Records Management, Sales, Sales Pipeline, Sales Prospecting, Sales Qualification, Telemarketing, Telesales, Training/Teaching
LOCATION
Hermosa Beach, CA
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement

Job Description



Entry Sale and Telemarketing – Insurance Sales Development / Lead Generation




As an Insurance Sales Development Representative (SDR) for State Farm Insurance South Bay Agency, you’ll drive agency growth through outbound prospecting, lead qualification, and appointment setting. This role is ideal for someone who is goal-driven, persuasive, and comfortable on the phone, with an interest in insurance sales, customer acquisition, and relationship building.



You’ll support our agents by building pipeline, engaging prospective customers, and helping connect people to the right auto, home, life, and financial services solutions.



Key Responsibilities (ATS + performance-focused)



  • Make high-volume outbound calls to prospective customers to generate interest in insurance and financial services.
  • Identify, qualify, and nurture leads by gathering customer information and assessing needs.
  • Set appointments for licensed agents and ensure smooth handoff of qualified opportunities.
  • Conduct follow-up outreach on marketing leads, referrals, and re-engagement campaigns.
  • Provide initial product information and answer basic questions about coverage options and next steps.
  • Use a CRM to document call activity, outcomes, notes, and scheduled appointments.
  • Maintain accurate prospect records and manage multiple leads in various stages.
  • Track and report on activity and results (ex: dials, contact rate, leads qualified, appointments set).
  • Follow all agency guidelines, compliance standards, and call scripting requirements.
Qualifications / Skills



  • 1+ year experience in telemarketing, inside sales, call center, appointment setting, or lead generation (insurance preferred).
  • Strong phone presence, communication skills, and ability to build rapport quickly.
  • Confident handling objections and rejection; resilient and motivated by goals.
  • Comfortable working in a metrics-driven environment (KPIs/targets).
  • Proficient with CRM software and basic computer skills.
  • Interest in learning insurance products (Property & Casualty, Auto, Home, Life) and willingness to train.
  • Professional, reliable, and organized.

About the Company

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State Farm Insurance - South Bay