Sales and Service Technician

Groundworks LLC

Traverse City, MI

JOB DETAILS
SKILLS
Concrete, Customer Relations, Customer Support/Service, Documentation, Driver's License, High School Diploma, Identify Issues, Insurance, Maintenance Services, Oil and Gas, Procedure Development, Process Development, Regulations, Residential Construction, Safety Process, Sales, Solution Sales, Water Resource Management, Waterproofing, Willing to Travel
LOCATION
Traverse City, MI
POSTED
30+ days ago

Ready to build your future? Were Groundworks, North Americas leading foundation repair and water management specialist. Were more than a company - were a team driven by purpose. As a Top Workplace, were looking for top talent to fuel our mission: to protect, repair, and improve our customers' greatest asset - their home.

But what makes us a great place to work? Here, youll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you're starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.

Join us and lay the foundation for your success. Apply today!

Foundation Systems of Michigan, A Groundworks Company

Foundation Systems of Michigan, A Groundworks Company, is seeking talented Sales & Service Technician to join their team in the Traverse City MI area!

Job Description

The Sales & Service Technician is an integral part of the customer journey post installation. They focus on partnering with customers to inspect and service preexisting company installed foundation repair and water management solutions. The Sales & Service Technician supports our customers with additional solutions options and needs.

Why you should join our Service Team

• Base Pay + Commission with NO CAP on earnings • Average annual earnings $120,000 • Company Vehicle and Gas Card provided • Full-time nonseasonal work • Pre-qualified, high-quality appointments, no cold-calling required!

Benefits

• Medical, Dental, Vision, Long/Short Term Disability, Life insurance • 401(k) with a company match • PTO after applicable waiting periods • Equity in North America's Leading Foundation Repair and Water Management Company

Job Responsibilities

• Execute appointments scheduled with customers • Travel to customers home based on assigned appointments • Build long-term relationships with customers and professionally represent the company • Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures • Perform annual customer maintenance visits, examining work previously completed • Perform reactive service appointments, diagnose, and fix any issues • Install additional products purchased by the customer as necessary • Adhere to safety regulations and procedures when carrying out responsibilities • Examine solutions installed by the company and determine potential warranty or non-warranty work • Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required • Other duties as assigned

Qualifications

• 1 or more years of proven sales experience preferred but not required • Construction/Home Improvement experience preferred • Proven customer relations experience preferred • High school diploma or GED or equivalent experience • A valid, non-restrictive Drivers License is required

Requirements

• Full-time • Remote & Onsite: Reporting into and working remotely of Branch location • Servicing area within territory

About Groundworks

Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization. With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as a Top Workplaces USA company and offering employee ownership for everyone, were building something that just cant be replicated. And were on a mission to change an industry like never before!

Our Culture

Were unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. Were proud to be the Groundworks Tribe! Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset - their home.

What We Provide

• Competitive Pay • Employee Company Ownership Opportunities • Industry Leading Training Programs • Leadership Development and Career Growth Tracks • Comprehensive and Affordable Benefits Package • Top Workplace with Award Winning Culture

About the Company

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Groundworks LLC