Magic City Garage Door in Minot ND is looking for a highly organized and customer-focused Sales & Service Coordinator to manage daily service and installation schedules while helping turn customer calls into booked work. In this role youll coordinate technician schedules create accurate estimates follow up on open jobs and work closely with field leaders and procurement to keep projects running smoothly. The ideal candidate thrives in a fast-paced environment balances scheduling and sales responsibilities effectively and is committed to delivering an exceptional experience for both customers and technicians while supporting our mission vision and values. Apply today and be part of an energetic team that values both its customers and its team membersResponsibilities• Build and manage daily schedules for technicians• Schedule service and install jobs based on urgency location and technician skillset• Adjust schedules in real time for delays cancellations and emergency calls• Dispatch technicians and provide clear job details• Answer inbound customer calls and schedule service appointments• Follow up on open estimates and unsold opportunities• Confirm appointments and communicate delays or changes to customers• Create and update customer estimates and service tickets• Add accurate notes job details and parts information in the system• Coordinate with technicians throughout the day to keep jobs on track• Optimize technician routes and fill open schedule gaps• Work with procurement to order job materials and ensure jobs are properly staged• Support field leaders with scheduling job coordination and day-to-day operational needs• Support a smooth customer experience from initial call through job completionBenefits We offer a competitive salary and an AMAZING benefits package that includes the followingPaid weeklySign-on bonus up to 2500 available120 hours PTO per year which begins accruing at point of hirePaid holidays including a floating holidayMedical Dental Vision Health Savings Account Referral Program Tuition ReimbursementCompany Paid Life Insurance Short-Term Disability and Long-Term DisabilityFree virtual healthcare visits401k with employer match with Profit SharingEmployee stock purchasing planPaid pregnancy adoption and parental leaveLearning and leadership development opportunitiesAnnual Incentive Plan BonusEmployee Assistance Program & Mental Health ServicesOtherJob Type - Full-time day shift in officeThe pay range is 23-28.00hour based on experienceThis job is ideal for someone who isDetail-oriented noticing and remembering minor details.Flexible can move fluidly from one task to the nextPeople-oriented enjoys interacting with others.Good communication skillsIndependent enjoys working with little direction.Organized can organize your thoughts and procedures.Responsibilities Accessibility If you need an accommodation as part of the employment process please contact Human Resources at Phone 763 533-3838Email hrtwincitygaragedoor.usAll qualified applicants with Twin City Garage Door will receive consideration for employment without regard to race color religion sex sexual orientation and gender identity national origin or status as a qualified individual with disability or protected veteranIf you want to view the Know Your Rights Workplace Discrimination is Illegal poster please choose your language