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Sales and Marketing Manager

Uptown Alley_Uphoff Ventures LLC

Midlothian, VA

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JOB DETAILS
SKILLS
Administrative Skills, Budget Management, Budget Reporting, Catering Services, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer/Client Research, Data Analysis, Detail Oriented, English Language, Event Management, Financial Analysis, Financial Management, Financial Strategy, HRIS/HRMS, Health Insurance, Human Resources, Leadership, Lift/Move 50 Pounds, Marketing, Marketing/Sales Collateral, Meet Sales Quota, Microsoft Office, Microsoft Windows Operating System, Operations Management, Payroll Administration, People Management, Performance Analysis, Point of Sale (POS) Systems, Presentation/Verbal Skills, Problem Solving Skills, Reporting Skills, Restaurant, Sales, Sales Administration, Sales Forecasting, Sales Promotions, Sales Support, Social Media, Team Player, Time Management, Trend Analysis, Vision Plan, Willing to Travel, Writing Skills
LOCATION
Midlothian, VA
POSTED
30+ days ago
Benefits:
  • Fun and Exciting Work Environment
  • Culture & Community - engaging team events, monthly team recognition
  • 401k, Roth IRA
  • Financial Security - competitive salary, incentive bonus structure
  • Generous Paid Time Off Policies
  • Work-Life Balance - Flexible working schedule
  • Paid Parental Leave
  • Health & Wellbeing - company sponsored health and vision insurance
  • Professional Development

Role Purpose:
The role of Sales and Marketing Manager is to support the sales team and facilitate the coordination of sales activities for a specific 
location at Uptown Alley. This role plays a crucial part in ensuring smooth and efficient operations within the sales 
department and contributes to achieving sales targets and objectives.
 
Key Responsibilities:
  • Strategic and Financial Management
    •  Assist in maintaining sales collateral, promotional materials, and inventory for the specific location 
    •  Support the sales team in preparing sales forecasts, budget reports, and other administrative tasks as needed. 
    •  Help ensure that sales processes and procedures are followed consistently and efficiently. 
    •  Provide administrative support to the sales team, including preparing sales materials, documents, and 
      presentations. 
  • Operational Management
    •  Maintain accurate and up-to-date records of client information, bookings, and sales activities using CRM 
      systems or other databases. 
    •  Prepare contracts, agreements, and other documentation related to bookings, ensuring that all necessary 
      paperwork is completed accurately and in a timely manner. 
    •  Assist in tracking sales performance, generating reports, and analyzing data to identify trends and 
      opportunities for improvement. 
    •  Communicate with the sales team to relay client feedback, address operational issues, and resolve any 
      challenges that may arise during the booking process. 
    •  Assist in managing bookings for events, parties, and group outings at the specific location. 
  • Staff Management 
    •  Act as a liaison between the sales team and other departments, facilitating communication and ensuring that 
      all parties are informed and aligned. 
    •  Liaise with internal departments, such as operations and catering, to ensure that bookings are executed 
      smoothly and according to client expectations. 
  • Customer Service
    •  Serve as a point of contact for clients, providing assistance and support throughout the booking 
      process. 
    •  Communicate with clients to confirm details, address inquiries or concerns, and provide updates 
      on the status of bookings. 
    •   Build and maintain positive relationships with clients to encourage repeat business and referrals. 
Education & Qualifications:
  • Highschool or GED equivalent.
  • Must be 21 years old.
  • Must be able to work up tp fifty hours per week.
  • Able to lift up to 50 lbs, Able to stand for long periods of time.
  • Desirable - AA or BA in business management or relevant discipline.
Experience:
  • Minimum 1-2 years experience with an FEC or restaurant in a managerial or leadership position. 
  • Experience in a high-volume environment.
  • Desirable - Previous experience at an FEC or restaurant 
Skills & Competencies:
  • Excellent verbal and written communication skills
  • Time management skills
  • Leadership skills
  • Meticulous attention to detail
  • Desirable - Basic understanding of financial analysis and budget management. Familiarity with the latest entertainment trends and technology. 
  • Technological Proficiency
    • Basic working knowledge of our Customer Relationship Management (CRM) Software
      • Working knowledge of our Reservation and booking software.
    • Working knowledge of our Point-of-Sale (POS) System
  • Intermediate skills with Microsoft office, and Windows based PCs
    • Intermediate payroll and HRIS platform understanding 
    • Desirable - Social media proficiency 
Personal Qualities:
  •  Self motivated, strong teamwork ethic and attitude, passion for their work, maintains professional demeanor.
Languages:
  • English
  • Desirable - Spanish
Department: Operations
Location: On-Site
Travel Required: Occasionally
Type: Full-Time
Working Pattern: Monday-Friday, Weekends, Nights, Holidays
Reports To: General Manager
Collaborates With: Human Resources, Sales and Marketing, Payroll, Administrative Support Teams
Supports & Engages With: Manager Assistants, FOH, BOH, Guests

About the Company

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Uptown Alley_Uphoff Ventures LLC