Sales and Event Coordinator
The Faust
New Braunfels, TX
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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Audiovisual, Brand Positioning, Catering Services, Communication Skills, Community Relations, Contract Creation, Customer Relations, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Event Management, File Maintenance, Follow Through, Food and Beverage Industry, Leadership, Logistics, Microsoft Office, Multitasking, Organizational Skills, Physical Demands, Plan Meetings, Presentation/Verbal Skills, Proposal Writing, Revenue Growth, Sales, Sales Operations, Sales Prospecting, Sales Support, Team Player, Time Management, Writing Skills
LOCATION
New Braunfels, TX
POSTED
30+ days ago
This individual works closely with hotel leadership, operations, food and beverage, and outside vendors to ensure every event is organized, communicated clearly, and delivered at a high level. The ideal candidate is professional, detail-oriented, organized, service-driven, and comfortable balancing multiple priorities in a fast-paced hospitality environment.
Key Responsibilities
- Respond to sales inquiries for guest rooms, groups, meetings, weddings, and special events in a timely and professional manner
- Assist in converting leads into booked business by building client relationships and presenting hotel event and group offerings effectively
- Prepare proposals, contracts, banquet event orders, rooming lists, and other event-related documents with accuracy and attention to detail
- Coordinate all event logistics including timelines, room setups, food and beverage needs, audiovisual requests, guest room blocks, and special client requests
- Serve as a primary point of contact for clients throughout the planning process and provide excellent service from booking through event completion
- Conduct site tours for prospective clients and showcase the hotel's event spaces, guest rooms, and amenities
- Communicate event details clearly with internal departments to ensure seamless execution and a high-quality guest experience
- Participate in internal meetings to review upcoming events, group arrivals, and operational needs
- Monitor event calendars, booking pace, lead activity, and sales follow-up to support revenue goals
- Maintain organized sales files, client records, and reporting systems
- Support post-event follow-up, including client thank-you communication, feedback collection, and future booking opportunities
- Assist with local networking, community outreach, and relationship-building efforts that generate new business for the hotel
- Ensure all sales and event activity aligns with hotel standards, brand positioning, and revenue strategy
- Previous experience in hotel sales, catering, event coordination, hospitality, or a related field preferred
- Strong organizational skills with the ability to manage multiple events, deadlines, and client needs at once
- Excellent written and verbal communication skills
- Professional presence with strong customer service and relationship-building abilities
- Ability to work collaboratively with multiple departments and external partners
- Strong attention to detail and follow-through
- Comfortable using hotel systems, sales systems, Microsoft Office, and event planning tools
- Flexible schedule, including availability to support evenings, weekends, and holidays as business demands require
- Ability to stand and walk for extended periods during events and site tours
- Ability to lift and carry light materials, event packets, signage, or small setup items as needed
- Ability to move throughout hotel event spaces, guest areas, and back-of-house areas regularly
Success in this role means generating and supporting revenue opportunities, maintaining strong client relationships, and ensuring each event is executed with accuracy, professionalism, and hospitality. The Sales & Event Coordinator helps create memorable guest experiences while contributing to the overall commercial success of The Faust Hotel.
About the Company
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