Sales and Event Coordinator

Spiegelworld creates genre-defying live entertainment destinations, combining smash-hit shows with one-of-a-kind cocktail and dining experiences, powered by the world’s most talented artists and artisans and devoured by savvy, seen-it-all adult audiences.

Founded in 2006, Spiegelworld is a community of 600+ organizers, agitators, dreamers, doers, insiders, outsiders and iconoclasts of every flavor, on a mission to make the world a more art-filled, inspired and playful place, one unforgettable memory at a time.

About the Role 

Spiegelworld is looking for a Sales and Events Coordinator to join our team at the Headquarters in Las Vegas. The Sales and Events Coordinator will help support the VIP and Groups Sales team to grow business by building revenue and contributing a positive impact to operationally support events, customer service and sales goals. Reports directly to the Director of VIP and Group Sales, while supporting the department overall. This is a full time position that pays $25/hour. 

What You’ll Do 

• Assist Dept in the preparation of event & venue agreements, BEOs, addendums, and related correspondence; assist in the creation and internal distribution of Event Orders, reviews documents for completeness and accuracy; assists in following up with clients regarding deposits, insurance, and other related agreements.
• Provides administrative support through various office duties such as answering the phone, responding to client questions, client coordination, managing calendars, and scheduling site visits.
• Actively engage in our antiracist commitment and internal practices by participating in offered learnings, engaging in conversations around Equity, Diversity, Inclusion, and Accessibility, and helping us maintain a safe and welcoming workspace.
• Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.
• Responsible for converting inbound sales calls, as well as coordinating with the box office, events and operations teams. Responsible for inbound group sales and selling packages.
• Help manage leads. 
• Assist in selling and processing ticket purchases via the Back Office.
• Network, research, and manage client database to create new business opportunities, including Tripleseat, and Sevenrooms.
• Assist in execution of sales and marketing campaigns.
• Provide customer service assistance, handling guest inquiries.
• Coordinates operational setup and breakdown of events, working collaboratively with Sales Manager and Operators (equipment/rental needs, station set up)
• Assist Sales & Events Dept. as requested with special needs by the client
• Create and maintain a detailed ROS for the Buyout Event to ensure accuracy and a seamless event.
• Due to the nature of the hospitality industry, Sales Coordinator may be required to work varying schedules to reflect the business needs determined by Event and VIP Group bookings. 
• Other duties as assigned by your manager.

 All duties are to be performed in accordance with departmental and Spiegelworld policies, practices, and procedures.

What You Bring 

• Minimum 2 years of sales and/or event execution experience (restaurant experience a plus)
• Excellent customer service and communication skills. 
• Ability to deal with client issues and problem-solving, while maintaining professionalism.
• Strong ability to multitask
• Strong organizational and priority setting skills
• Experience in sales software 
• Ability to work in a fast-paced environment
• Any and all aspects of this job can expand at any time so candidates should be flexible and open to change within their market and job duties
• Successful background check clearance prior to hire
• Candidates must have valid work authorization for the US

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is sometimes performed in a high-volume professional foodservice and theater environment.
• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. The noise level in the work environment is often moderate to high.

What We Offer 

Spiegelworld is proud to offer a comprehensive compensation and benefits package to our eligible full-time and part-time employees that is designed to elevate your experience.

• We prioritize your well-being with 100% employer-paid health coverage
• Generous vacation and paid time off, including holidays
• Fuel your growth with professional development funding
• Embrace the chance to make a difference through paid time off for community service
• Secure your future with a 401k and matching contribution
• Enjoy employee discounts on diverse goods and services

IDEA

All Spiegelworld employees participate in deepening the organization’s commitment to becoming an inclusive and accessible organization by participation in IDEA. Standing for Inclusion, Diversity, Equity, & Accessibility, the Spiegelworld IDEA program is an internal culture program that serves as the foundation of our lifelong commitment to antiracism within our company and the greater entertainment and hospitality circles we participate in. 

Each employee is responsible for conducting their work in an equitable manner and our staff works together to continue to learn about anti-racism, practice harm prevention, and support the greater communities we work in.

Please visit our website to learn more about our Statement of Inclusivity and Commitment to Anti Racism.

Hiring Journey

Community and collaboration are integral to the work we do and worlds we create at Spiegelworld. When filling new positions in our organization we feel it is so important to make sure the fit, for both you and us, is just right. While our goal is always to fill positions in a timely manner, we prioritize taking the time to truly get to know prospective candidates. The hiring timeline varies from role to role but can take anywhere from 2 weeks to several months.