Administrative Skills, Billing, Communication Skills, Computer Skills, Credit Cards, Customer Relations, Customer Support/Service, Data Entry, Database Administration, Depth Perception, Detail Oriented, Order Picking/Packing, Order Processing, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Purchase Orders, Purchasing/Procurement, Resolve Customer Issues, Sales, Sales Administration, Sales Support, Team Player, Warehousing, Willing to Travel, Word Processing, Writing Skills
Summary/Objective
The Sales Administrative Assistant performs a variety of clerical and administrative duties to support the Sales Team and the Branch.
Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Always present a professional image to customers and vendors
- Establish friendly relations with customers and maintain ongoing relations with the customers
- Assist the sales team in providing quotes to the customer
- Enter sales orders into the Prophet 21 system
- Provide assistance and directions to walk-in customers and visitors
- Handle all incoming calls to the main line
- Perform billing duties as needed
- Occasionally remit payments for Will Call and Credit Card payments sent via email per customer request
- Enter purchase orders into the Prophet 21 system.
- Purchase material
- Expedite orders
- Compile Cert Packets for customers
- Schedule shipments
- Follow-up on shipped orders
- Help resolve customer issues
- Work with warehouse personnel to follow up on order status, aid in problem resolution, etc.
- Backup receiving
- Scan and link documents into the Prophet 21 system
- Order all office/overhead supplies
- Contact shipping vendors to arrange daily pick-ups
Competencies (Knowledge)
- Excellent computer knowledge with proficiency in database management and word processing
- Data entry skills
- Understanding of the sales process
- High energy level
- Ability to perform multifaceted projects in conjunction with day-to-day activities
- Excellent communication skills, both verbal and written
- Professional demeanor
- Resourceful, well organized, highly dependable, efficient, and detail-oriented
- Team player
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
This is a largely sedentary role. While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; bend, stoop, or squat; talk or hear; and taste or smell. Pushing, pulling, and lifting approx. 25 lbs. when working with product in the warehouse. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Expected Hours of Work
This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m.
Travel
No travel is required for this position.
Required Education and Experience
- High school diploma or equivalent.
- Two to three years' previous administrative experience.
Preferred Education and Experience
- Knowledge and experience with the Prophet 21 system
Other Duties
Please note that this job description is not intended to cover or provide a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.