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Sales Administration Assistant

360 Recruiting Group

Newtown, CT

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JOB DETAILS
SKILLS
Administrative Skills, Billing, Communication Skills, Continuous Improvement, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Quality, Direct Sales, ERP (Enterprise Resource Planning), Finance, Logistics, Machine Tool, Manufacturing, Multitasking, Order Processing, Order/Customer Fulfillment, Organizational Skills, Problem Solving Skills, Research & Development (R&D), Revenue Growth, Revenue/Sales Reporting, Sales, Sales Administration, Sales Support, Small Company, Time Management
LOCATION
Newtown, CT
POSTED
15 days ago

Since 1969, Sonics & Materials, Inc., has become a leader in the design, development, and manufacturing of Ultrasonic Technology. We utilize state-of-the-art machinery and design tools to maintain our cutting-edge approach to research and development at our facility in Newtown, CT.

 

 

Why Work With Us:

  • Competitive salary
  • A generous benefits package including health, life and disability insurance
  • 16 days of paid time off
  • 401K plan with employer match of 25% up to 4% of salary
  • Profit Sharing participation 
  • Small company environment where you can have a significant impact 

 

Sales Administration Assistant

Salary range $55-63K depending on experience

Hybrid possible after training period.  Part time possible if interested.

Serving as a true extension of the sales team while leading a customer-focused sales administration and customer service function, this role supports sales growth, strengthens distributor relationships, and ensures consistent, high-quality customer experience across direct and distributor sales channels.

In this role, you will:

  • Act as an extension of the sales team, supporting daily sales activities and enabling sales growth
    • Support sales administration and customer service team supporting direct and distributor channels to ensure a consistency, high quality customer experience
  • Follow established customer service standards, workflows, and communication practices that deliver consistent customer experience
  • Own sales administration processes from quotation through order entry and invoicing
  • Maintain accurate data and reporting using ERP systems and CRM tools
  • Support sales reporting
  • Strengthen distributor relationships and enhance long-term customer loyalty
    • Serve as the key point of contact for customer and distributor issues, ensuring timely and effective resolution in coordination with internal teams
  • Coordinate closely with manufacturing, engineering, logistics, and finance teams to support order fulfillment and customer needs
  • Contribute to continuous improvement in sales support and customer service processes

 

About You:

  • Proven experience in a customer service or sales administration role within a manufacturing environment
  • Strong working knowledge of ERP systems
  • Excellent communication, problem-solving, and organizational skills
    • Ability to manage multiple priorities in a busy, deadline-driven environment
  • Customer-centric mindset with the ability to balance service, accuracy, and commercial priorities
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About the Company

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360 Recruiting Group