Analysis Skills, Budgeting, Business Development, Chemistry, Communication Skills, Computer Systems, Continuous Improvement, Corporate Policies, Cross-Functional, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer/Client Research, Data Analysis, Develop and Maintain Customers, Driver's License, English Language, Equipment Maintenance/Repair, Industry Standards, Inside Sales, Interpret Regulations, Market Share, Needs Assessment, Negotiation Skills, Office Equipment, Operational Audit, Performance Metrics, Presentation/Verbal Skills, Pricing, Process Improvement, Project Execution, Project Planning, Proposal Writing, Regulations, Regulatory Compliance, Reporting Skills, Resolve Customer Issues, Safety/Work Safety, Sales, Sales Administration, Sales Analysis, Sales Management, Sales Operations, Sales Prospecting, Sales Support, Time Management, Track Customer Issues
Shift:
Monday through Friday, 8:00 AM - 5:00 PM CSTAre you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.
Account Executive
SUMMARY:
Responsible for promoting and selling Pace Analytical services within the Dallas Fort Forth territory, leveraging relationships and ensuring customer retention.
Base salary + uncapped monthly commissions
ESSENTIAL FUNCTIONS:
- Increase market share through new business development and expand wallet share within existing accounts in the assigned territory.
- Visit customer locations to evaluate needs and promote services.
- Maintain accurate customer records using automated systems.
- Negotiate pricing, terms of sale, and service agreements; prepare quotes and bid specifications.
- Engage prospective and existing customers to identify how products and services meet their needs.
- Provide analysis, interpretation, and guidance to customers and internal stakeholders regarding sales policies, programs, and practices.
- Recommend product or service solutions based on customer needs and technical capabilities.
- Gather customer feedback and coordinate internal resources to ensure timely and effective responses.
- Analyze sales data, performance metrics, and customer trends; present insights and recommendations to customers and management.
- Ensure accuracy of sales and operational data through audits, reviews, and system checks; resolve discrepancies as needed.
- Support development and execution of sales or cross-functional projects, including budgets, timelines, and resource planning.
- Interpret and apply company policies, procedures, and relevant laws and regulations.
- Contribute to team effectiveness and customer satisfaction through continuous improvement and collaboration.
- Promote and support Pace Analytical’s mission through professional, cooperative interactions that foster a positive work environment.
QUALIFICATIONS:
Education and Experience:
Bachelor’s degree in business, chemistry, operations, or a related field; AND two (2) years of customer-facing or support experience, including work with complex programs or operations; OR an equivalent combination of education, training, and experience.
Required Certificates, Licenses, and Registrations:
Continued employment is contingent upon maintaining all required licenses and certifications in active status.
REQUIRED KNOWLEDGE AND SKILLS
Required Knowledge:
- Principles and techniques of effective sales and account management.
- Sales program administration, policies, and procedures.
- Methods for resolving customer issues and sales-related challenges.
- Applicable sales laws, regulations, and compliance standards.
- Understanding of testing services, equipment, and processes.
- Computer systems and applications related to sales and customer management.
- Project team collaboration and coordination principles.
- Effective communication practices for customers and internal stakeholders.
- Proper business English, including grammar, spelling, and punctuation.
Required Skills:
- Performing professional-level sales activities across multiple accounts and markets.
- Managing and supporting sales functions and initiatives.
- Training and supporting others on sales processes and procedures.
- Contributing to project planning and execution as both a team member and individual contributor.
- Interpreting and applying laws, regulations, and industry standards.
- Preparing reports, proposals, and business correspondence.
- Exercising sound judgment and independent decision-making.
- Demonstrating professionalism, tact, and discretion in all interactions.
- Delivering effective presentations to a variety of audiences.
- Contributing to team and organizational goals.
- Building and maintaining strong customer and internal relationships.
PHYSICAL/MENTAL REQUIREMENTS:
- Ability to work in an office setting and use standard office equipment.
- Ability to sit for extended periods.
- Ability to lift and carry up to 10 pounds.
- Vision to read printed materials and computer screens.
- Hearing and verbal communication skills for in-person and telephone interactions.
WORKING ENVIRONMENT:
Work is primarily performed in an office setting and includes travel.
Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.
Benefits
When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.
Equal Opportunity Employer
Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Pace Analytical Services
Three divisions. Two countries. 1800 employees. Twenty-eight environmental labs. Two Life Sciences labs. Twenty-four service centers. Hundreds of certifications. 38 years of industry experience. Financial stability. Dynamic thought leadership and strategic management planning with one shared vision: work together to protect our environment and improve our health.
Pace began on a much smaller scale in 1978, serving Minneapolis and the surrounding areas with founder and CEO Steve Vanderboom at the helm. A commitment to safety and high ethical standards, respect for both clients and employees, and a drive for excellence inspired us as we expanded - and these values are at the core of everything we do today. Still under Vanderboom's directorship, we are proud to be industry leaders, offering an unparalleled range of services delivered by the most experienced scientific professionals. No matter the scope of work or special requirements, we have the people, knowledge and technology to tackle them. Partnering with us, clients are guaranteed to experience the Pace Analytical difference.
Pace Analytical Services, LLC. provides analytical services including environmental testing and sampling. Laboratories utilize EPA, ASTM Standard Methods, NIOSH and other accepted test procedures and methods in accordance with both federal and state regulations. Pace also provides specialty analytical support for air toxics, aquatic toxicity, bioassay, biota, dioxin/furans, low-level mercury, radiochemistry, vapor intrusion, environmental forensics, industrial hygiene, etc.
Pace Analytical Life Sciences provides analytical testing services to the pharmaceutical/medical device industries. Services include chemical and microbiology, method development/validation, physical testing, raw material testing, stability testing and storage, and product release testing. Pace operates two FDA-registered, DEA-registered (Class I - V), cGMP-compliant facilities: one located in Oakdale, MN and the other located in San German, PR. The Oakdale, MN facility is ISO/IEC 17025:2005 accredited.
Pace Analytical Lab Ops Division provides professional scientific staffing - to accommodate full outsourcing or augmentation of staff at a client's on-site location - to various industries as well as research and development organizations. The ISO 9001:2008 certified Lab Ops Division also provides instrumentation sales, repair and qualification services, product and materials testing support and regulatory compliance services.