Administrative Skills, Bus Driving, CDL Driver's License, Calendar Management, Coaching, Computer Skills, Corporate Policies, Corrective Action, Customer Support/Service, Device Drivers, Employee Relations, High School Diploma, Interpersonal Skills, Leadership, Mentoring, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Operational Support, Organizational Skills, People Management, Performance Analysis, Performance Reviews, Personal Injury, Presentation/Verbal Skills, Retirement Plan, Safety Training, Safety/Work Safety, Spreadsheets, Test Program, Time Management, Training Program, Training/Teaching, Word Processing
Safety & Training Supervisor - 261268
Description
Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service, and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250 local customer service centers (CSCs) are supported by regional operations teams located throughout North America.
Responsibilities
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- Lead design, develop, and implement initial and recurrent training programs for transportation personnel.
- Supervise driver trainers by establishing objectives, standards, work schedules, and accountability for job performance.
- Proactively recruit individuals to apply and train them to become School Bus Drivers.
- Provide classroom instruction and behind-the-wheel training of applicants and bus drivers to ensure successful completion of training and testing. Recommend upgrades as necessary.
- Provide on-going training and performance evaluations for all Driver employees.
- Administer and maintain Company random drug/alcohol testing and pre-employment drug/alcohol testing program in conjunction with corporate office.
- Develop and conduct regularly scheduled Driver Safety Meetings.
- Assume primary responsibility in responding to personal injury and vehicle accidents by on-scene investigation and preparing and submitting reports to the corporate office in accordance with Company policy.
- Investigate customer service complaints relative to safety issues and take appropriate corrective action.
- Administer and maintain Company Safe Driver Award Program.
Qualifications
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- High School diploma or equivalent. Some college preferred.
- 3 years as a Trainer in school bus transportation industry desired.
- Supervisory experience preferred specifically experience supervising and training a driver workforce.
- Must complete state certification program or Durhams Training Academy for school bus driver instructor. Equivalent work experience as a Trainer can be substituted as appropriate.
Requirements
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- License or Certification:
- SBDI certification required
- Commercial Drivers License with Passenger and School Bus Endorsements required
- Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation-related software
- Strong leadership skills and interpersonal skills
- Strong organizational and group presentation skills
- Well-developed multi-tasking and time management skills
- Ability to provide direction, coaching, and mentoring to employees while creating an environment that encourages and values input and feedback
- Ability to respond to unanticipated events to ensure excellence in customer service
- Ability to investigate claims and incidents of questionable conduct, accidents, etc.
- Computer literacy skills in word processing and spreadsheets
Company Information
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Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers. We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.
Diversity and Inclusion
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At Summit School Services, our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
Summit School Services LLCs independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer.
Job Details
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- Primary Location: United States-Connecticut-Norwalk-Norwalk CT
- Work Locations: Norwalk CT 334 Wilson Avenue CO Durham 4148 Norwalk 06854
- Job Safety Field: US Bus
- Organization: United States Bus
- Schedule: Full-time
- Employee Status: Regular
- Travel: No
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National Express LLC
National Express Corporation (NEC)
National Express Corporation (NEC) is the North American subsidiary of National Express Group, PLC, one of the premier transportation firms in the United Kingdom. NEC is made up of Durham School Services and Petermann in the United States and Stock Transportation in Canada. Durham, Petermann, and Stock all share a strong commitment to provide quality transportation, outstanding customer service, positive employee relations, and the highest level of safety.
Together Durham, Petermann, and Stock operate more than 22,000 school buses and serve more than 450 school districts in 32 states in the US and four provinces in Canada. NEC’s corporate headquarters, located in Warrenville, Illinois, house the administrative and support functions for the company. Our local Customer Service Centers (CSCs) are supported by regional operations teams located throughout North America.
As a North American company, we have a wealth of resources available to our customers and still maintain an unmatched level of local support.