Communication Skills, Customer Support/Service, Documentation, Emergency Response, Emergency Services, Environmental Monitoring, Fire Alarm, High School Diploma, Housekeeping/Cleaning, Interviewing Skills, Mail Processing, Multitasking, Operations Planning, Organizational Skills, Safety Systems, Safety/Work Safety, Schedule Development, Security Monitoring
Position Details
Position Information
Position Title Safety Service Dispatcher - Safety Services Job Description
The Safety Services Dispatcher position is under the direct supervision of the Director of Safety Services who reports to the Vice President for Operations and Planning.
- Support the mission, goals and objectives of Ashland University and the department.
- Assist the campus community in a constructive, effective and positive manner.
- Report safety concerns to the director.
- Initiate emergency response as necessary.
- Notify the director of scheduling conflicts.
- Maintain departmental confidentiality.
- Provide immediate follow up with all parties for incidents by conducting and documenting interviews.
- Notify the police for situations requiring their assistance.
- Assist with parking recordkeeping and ticket processing as directed.
- Assist with processing AU Mail Center mailings as directed.
- Maintain a safe, clean, and organized work environment.
- Perform general housekeeping in the office (i.e. vacuuming, dusting, etc.).
- Perform all computer functions (i.e. card access, emergency notification, etc. as directed.
- Monitor security cameras.
- Update manuals as needed.
- Maintain lost and found process.
- Assist supervisors with testing emergency systems and alarms.
- Submit work order as needed.
- Train new employees on dispatch procedures.
- Any other task as directed by supervisor(s).
Required Qualifications
- High School diploma.
- Be able to use departmental radios, phones, and computers.
- Possess basic computer skills.
- Possess writing skills to document incidents (create reports and log entries).
- Must be an effective communicator (i.e proper phone and radio etiquette).
- Able to respond to all types of emergency and routine service calls.
- Able to learn basic computer functions and using a computer to document departmental communications.
- Able to handle several tasks at once (multitasking) in a positive and effective manner.
- Applicant must be currently authorized to work in the United States. Ashland University will not sponsor or take over sponsorship for an employment visa.
Preferred Qualifications
- College degree preferred.
Physical Demands
- Must be able to function effectively in stressful situations (i.e. situations involving conflict, medical emergencies, fire alarms, crowd control, etc.).
- Must be able to work in a noisy office environment and monitor scanners and radio traffic.
- Must be able to assist customers walking up to the service window.
Anticipated Start Date of New Hire 07/06/2026 Anticipated Number of Hours Working per Week 40 Shift Required? Varied
Job Duties
Posting Detail Information
Posting Number S1108P Number of Vacancies 1 Desired Start Date 07/06/2026 Job Open Date 06/18/2026 Job Close Date Open Until Filled Yes Special Instructions to Applicants Quick Link for Internal Postings https://jobs.ashland.edu/postings/8545
Supplemental Questions
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Documents Needed to Apply
Required Documents
Optional Documents