Safety and Training Supervisor, Air Cargo

TREGO DUGAN AVIATION OF GRAND ISLAND

Charlotte, NC

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JOB DETAILS

SKILLS

Air Cargo, Analysis Skills, Auditing, Aviation Industry, Cargo/Freight, Coaching, Communication Skills, Corporate Policies, Corrective Action, Cross-Functional, Documentation, Emergency Response, Equipment Maintenance/Repair, External Audit, Federal Aviation Administration (FAA), Internal Audit, Leadership, Learning Management System (LMS), Maintain Compliance, Mentoring, OSHA, Onboarding, Operational Support, Operations Processes, Organizational Skills, Performance Analysis, Performance Management, Performance Metrics, Presentation/Verbal Skills, Quality Assurance, Quality Management, Regulations, Regulatory Compliance, Risk Analysis, Root Cause Analysis, Safety Compliance, Safety Process, Safety Standards, Safety Training, Safety/Work Safety, Security Equipment, Training Program, Warehousing

LOCATION

Charlotte, NC

POSTED

1 day ago

Role Description

This is an overnight position to support operations.

The Safety & Training Supervisor is responsible for overseeing daily safety execution and training compliance at the gateway level. This role ensures operational activities are conducted in accordance with company safety standards, carrier requirements, customer expectations, and regulatory mandates. The supervisor partners closely with gateway leadership to maintain a safe work environment, ensure workforce qualification compliance, and deliver high-quality training programs that support operational performance and regulatory adherence.

Responsibilities

Safety & Regulatory Compliance

Implement and enforce company safety policies, procedures, and standard work at the gateway level.
Conduct routine safety inspections, hazard assessments, and compliance audits of ramp and warehouse operations.
Identify safety risks and collaborate with station leadership to implement corrective and preventive actions.
Investigate accidents, incidents, and near misses using structured root cause methodologies (e.g., 5-Why).
Ensure compliance with OSHA regulations and applicable carrier and customer requirements.
Maintain accurate safety records and submit timely reports to leadership.

Training Oversight & Qualification Management

Oversee onboarding, recurrent, and remedial training programs for all operational personnel.
Ensure employees maintain required certifications and qualifications (DG, equipment, security, etc.).
Maintain and update training matrices and documentation.
Conduct classroom and hands-on training sessions on safety procedures, emergency response, equipment operation, and standard work.
Evaluate training effectiveness and implement improvements to maintain instructional quality.
Support operational readiness during staffing increases or peak seasons.

Quality Assurance & Operational Performance

Monitor compliance with safety and training standards across shifts.
Conduct observational audits to verify adherence to standard work and operational procedures.
Provide coaching and feedback to supervisors and frontline employees.
Track and analyze safety and training-related performance metrics.
Escalate compliance risks and partner with leadership to implement corrective action plans.

Documentation & Audit Support

Maintain organized and audit-ready documentation for safety and training programs.
Support internal and external audits, inspections, and customer reviews.
Ensure proper recordkeeping of safety meetings, certifications, and compliance documentation.
Stay informed on regulatory updates and industry best practices.

Team Engagement & Culture Development

Promote a proactive safety culture and employee engagement in safety initiatives.
Encourage reporting of hazards and near misses without fear of retaliation.
Support leadership in reinforcing accountability and performance expectations.
Partner with HR and station leadership to ensure safety and training integration into onboarding and performance management.

Preferred Qualifications

5+ years of experience in aviation cargo, ground handling, or airport operations, with demonstrated expertise in ramp safety, ground service equipment, and warehouse operations
1+ years of experience supervising safety and/or training programs within a regulated aviation environment
Proven ability to design, develop, and deliver classroom, virtual, and hands-on operational training programs aligned with OSHA, FAA, TSA, and IATA standards
Experience conducting safety audits, incident investigations (e.g., 5-Why, root cause analysis), and implementing corrective action plans
Strong leadership skills with the ability to coach, mentor, and hold frontline teams accountable to safety and operational performance standards
Demonstrated ability to influence cross-functional stakeholders and drive a positive safety culture in fast-paced cargo operations
Experience utilizing Learning Management Systems (LMS), compliance tracking tools, and performance metrics to monitor training effectiveness
Effective communication and presentation skills, with the ability to engage frontline employees through executive leadership

Safety and Training Supervisor, Air Cargo

TREGO DUGAN AVIATION OF GRAND ISLAND

Charlotte, NC

About the Company

TREGO DUGAN AVIATION OF GRAND ISLAND

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