Safety Ambassador Supervisor
Job Type: Part-Time, Non-Exempt
Location: Greater Bay Area
Salary Range: $23.00 – $26.00 per hour
Schedule: Open availability required (including weekends and holidays) Industry: Security / Public Safety About the Role:
Diligence Security Group is seeking an experienced and energetic Safety Ambassador Supervisor to lead our team of ambassadors in maintaining a safe and welcoming environment across educational and public settings. This position requires a hands-on leader with excellent communication, customer service, and technology skills who can supervise field operations and interact positively with students, staff, and the general public. Key Responsibilities: - Supervise and coordinate day-to-day activities of Safety Ambassadors
- Maintain a visible, professional security presence across campuses and community areas
- Ensure team adherence to site protocols, safety procedures, and post orders
- Conduct inspections and evaluations of ambassador performance
- Serve as point of contact for school officials, clients, and the public
- Respond promptly to incidents, provide support, and generate detailed reports
- Assist in training, scheduling, and conflict resolution
- Administer or supervise Narcan deployment in the event of an opioid-related emergency
Minimum Qualifications: - 3+ years of supervisory experience, ideally in a security or community safety setting
- Experience working in educational environments and engaging with the public
- Valid BSIS Guard Card
- Valid Driver's License
- CPR/First Aid Certification (required); Active Shooter and De-escalation training (preferred)
- Strong communication, customer service, and technology skills
- Must be able to stand, walk, or patrol for extended periods and work in indoor/outdoor conditions
- Open availability for various shifts and emergency response
Education: - High school diploma or GED required
- Associate’s degree or higher in Criminal Justice, Public Safety, or a related field preferred
Application Process: Candidates must pass a criminal background check. Reasonable accommodations are provided for individuals with disabilities throughout the hiring process. Note: Verification of prior employment experience is required for supervisory roles. Selected candidates will be asked to provide a signed Employer Verification Form from previous employers. Equal Employment Opportunity
Diligence Security Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Apply today and become part of a team committed to safety, communication, and excellence in service.
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