Accounting, Billing, CDL Driver's License, Corporate Law, Corporate Policies, Customer Support/Service, Door-to-Door Sales, Inventory Management, Marketing, Order Delivery, Order Picking/Packing, Pallet Jack, Record Keeping, Refrigeration, Sales, Transportation Routing, Truck Driver
GENERAL PURPOSE
Safely and efficiently deliver perishable dairy and drink products to customers largely based upon some form of pre-order. Perform deliveries by utilizing various formats of trucks and delivery equipment. Route departure (shift start) times can vary based upon customer mix and delivery window requirements.
JOB DUTIES AND RESPONSIBILITIES
- Safely and lawfully operate any of the following assets: primarily non-CDL delivery vehicles including straight trucks, pickup trucks, box trucks and CDL Class vehicles while training for higher classification
- Demonstrate knowledgeable operation of truck refrigeration units and mechanical lift devices on trucks
- Perform safe and efficient operation and techniques employed using 2-wheel hand trucks, milk dollies, pallet jacks, and other delivery aids used in conjunction with delivery of product
- Manage truck inventory effectively by selecting orders accurately and accounting for any missing, damaged, or out-of-code items
- Collect empty milk cases and dollies as required and properly securing all loads
- Apply reasonable understanding of all DOT laws governing CDL operation and adherence to all DOT hours of service and vehicle inspection requirements, including annual reporting of DOT required information, maintaining a valid CDL operator's license as well as a valid DOT medical card, and willingness to be part of a random drug testing pool in accordance with laws and company guidelines
- Provide friendly, courteous service to all customers and customer representatives in accordance with the service standards established by the marketing/sales staff
- Execute effective order placement for targeted accounts to minimize out of stock instances and excessive product returns
- Transact customer invoices and payments as required as well as deposits and maintain record keeping in accordance with company policies and procedures
- Participate in all company mandated training as directed by management
- Adhere to all company policies and procedures, including but not limited to immediately reporting any and all accidents and injuries
- The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
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Dairy Farmers of America Inc