Rooms Division Manager - Denali Park Village

Aramark

Denali, AK

JOB DETAILS
SKILLS
Communication Skills, Corporate Compliance, Diversity, Driver's License, Equal Employment Opportunity (EEO), Financial Analysis, Food and Beverage Industry, Hospitality and Tourism, Housekeeping/Cleaning, Inventory Management, Leadership, Meal Plans, Multitasking, Operations, Organizational Skills, Payroll Management, Payroll Software/Services, Performance Analysis, Performance Management, Performance Metrics, Problem Solving Skills, Profit & Loss, Regulations, Regulatory Compliance, Resolve Customer Issues, Retail, Revenue Management, Safety Standards, Safety/Work Safety, Team Lead/Manager, Twitter
LOCATION
Denali, AK
POSTED
25 days ago

Job Description

Summer days are nearly endless in Alaska! Denali Park Village is a highly rated resort located just outside Denali National Park & Preserve nestled on the banks of the Nenana River, just minutes from the park entrance. Open May to September, our guests enjoy comfortable rooms, excellent dining, and live entertainment.

6.2 million acres of Denali National Park & Preserve is home to Mount Denali, the highest point in North America. The park welcomes over half a million visitors per year. By road, the area is 5 hours from Anchorage and 2 hours from Fairbanks. Buses traverse the 90-mile road daily throughout the warm summer months, allowing people to hike, view wildlife, climb, and camp.

Summer days are nearly endless in Alaska! Denali Park Village is a highly rated resort located just outside Denali National Park & Preserve nestled on the banks of the Nenana River, just minutes from the park entrance. Open May to September, our guests enjoy comfortable rooms, excellent dining, and live entertainment.

6.2 million acres of Denali National Park & Preserve is home to Mount Denali, the highest point in North America. The park welcomes over half a million visitors per year. By road, the area is 5 hours from Anchorage and 2 hours from Fairbanks. Buses traverse the 90-mile road daily throughout the warm summer months, allowing people to hike, view wildlife, climb, and camp.

Experience the Endless Summer of Alaska at Denali Park Village Hotel!

Summer days in Alaska stretch nearly endlessly, with up to 20 hours of daylight on the Summer Solstice. Spanning 6.2 million acres, Denali National Park & Preserve is home to Denali, the highest peak in North America, and attracts over half a million visitors annually. Conveniently accessible by road-4.5 hours from Anchorage and 2 hours from Fairbanks-this breathtaking area offers daily bus services along the park road throughout the warm summer months, providing opportunities for hiking, wildlife viewing, climbing, and camping.

Located just 7 miles south of the entrance to Denali National Park, the Denali Park Village Hotel operates from May to September. Our guests enjoy comfortable accommodations, exceptional dining options, and live entertainment in a stunning natural setting.

Position Details: This exciting seasonal role is available from Late April through September 2026. We offer competitive wages, comfortable on-site housing, and a variety of fun activities to keep your summer vibrant. Stay active in our on-site gym and enjoy an inclusive meal plan.

Join us for an unforgettable adventure in an extraordinary setting!

Job Responsibilities

The Rooms Division Manager oversees all aspects of the Front Office, Housekeeping, and Guest Services operations to ensure an exceptional guest experience. This hands-on leader will drive team performance, maintain high service standards, and collaborate across departments to ensure efficiency, consistency, and profitability throughout the busy summer season.

Key Responsibilities

  • Lead and manage the Rooms Division, including Front Desk, Housekeeping, and Guest Services teams.
  • Ensure seamless daily operations, maintaining a strong presence on property to support staff and interact with guests.
  • Develop and implement service standards, policies, and procedures that align with Denali Park Village's guest-focused culture.
  • Monitor guest feedback and operational performance metrics to identify and implement improvements.
  • Responsible for staffing, scheduling, performance management and evaluations, training, and resource planning.
  • Partner with Maintenance, Food & Beverage, and Retail teams to ensure a cohesive guest experience.
  • Oversee inventory control for linens, amenities, and housekeeping supplies.
  • Support revenue management by monitoring occupancy, room assignments, and rate strategies.
  • Uphold health, safety, and cleanliness standards in compliance with company and local regulations.
  • Must have the ability to multi-task, as success in this role will be defined as being able to think quickly and adjust/adapt as necessary to accomplish goals.
  • Handle guest concerns promptly and professionally to ensure satisfaction and loyalty.
  • Manage payroll using company software system.

Qualifications

  • 3+ years of progressive leadership experience in hotel operations, preferably in Rooms Division management.
  • Strong understanding of front office systems (PMS), housekeeping operations, and guest service standards.
  • Proven ability to lead, motivate, and develop seasonal staff from diverse backgrounds.
  • Excellent leadership and communication skills, assisting the team with inquiries and concerns, as well as resolving production complaints.
  • Must have a valid driver's license and be able to obtain DOT certification to operate DOT regulated vehicles.
  • Excellent communication, organizational, and problem-solving skills.
  • Flexibility to adapt in a dynamic, fast-paced seasonal environment.
  • Must be willing to live and work in a remote, seasonal resort community near Denali National Park.
  • Previous remote or seasonal resort experience preferred.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

About the Company

A

Aramark

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/