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Room Service Assistant - Broadway - PT Days

Sanford Health

Fargo, ND

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JOB DETAILS
SALARY
$15–$23 Per Hour
SKILLS
Call Centers, Click Through Rate (CTR), Communication Skills, Computer Systems, Customer Support/Service, Food Services, Hazard Analysis, Healthcare, Maintain Compliance, Nursing, Nutrition, Nutrition Therapy, Patient Assessment, Patient Education, Quality Control, Quality Management, Quality Metrics, Service Delivery, Systems Analysis, Time Management
LOCATION
Fargo, ND
POSTED
1 day ago
**Careers With Purpose**

**Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.**

**Facility:** Sanford Broadway Med Ctr
**Location:** Fargo, ND
**Address:** 801 Broadway N, Fargo, ND 58102, USA
**Shift:** Day
**Job Schedule:** Part time
**Weekly Hours:** 24.00
**Salary Range:** $15.00 - $23.00

**Department Details**

This position is a Room Service Assistant (Host) at the Broadway Campus. Scheduled hours are 7am-330pm varying days and includes rotating weekends and holidays.

**Job Summary**

Performs a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients’ ability to utilize the meal order system. Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines.

Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet. Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff. Establishes effective working relationships with co-workers, supervisors and nursing staff. Evaluates and maintains quality control standards.

**Qualifications**

Direct customer service experience preferred. Previous food service experience and/or work with therapeutic diets preferred.

On-the-job training provided.

**Benefits**

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

**Req Number:** R-0258213
**Job Function:** Facilities and General Services
**Featured:** No

About the Company

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Sanford Health