Robotics Support Technician

Technology Consulting Inc

Jeffersontown, Kentucky

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JOB DETAILS

SKILLS

Communication Skills, Computer Networks, Customer Support/Service, Detail Oriented, Electricity, Identify Issues, Manufacturing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, On Site Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Programmable Logic Controller (PLC), Robotics, Sales, Technical Support, Testing, United States Citizen, Writing Skills

QUALIFICATIONS

LOCATION

Jeffersontown, Kentucky

POSTED

30+ days ago

TCI has an immediate need for a Robotics SupportTechnicianin Louisville, KY. This is a long-term contract opportunity not available for C2C.

NOTE: This position requires US Citizenship or Permanent Residence (Green Card).

RESPONSIBILITIES

Program PLCs, HMIs, VFDs, Light Curtains, etc. for the parts team.
Provide technical support via phone, email, and video to customers, service technicians, and spare parts coordinators.
Document and troubleshooting electrical, mechanical and programming issues
Coordinate with internal teams (engineering, manufacturing, sales, etc.) to develop a resolution for the issue.
Follow up on open service tickets.
Ensure the service ticket is completely documented and all collaborating data and communication is attached.
Create requests to the parts group for warranty and contract parts orders and part quotes based on field service technician requests.

REQUIREMENTS

Minimum of Associate’s Degree in a related field.
3-5 years of experience servicing, testing, maintaining, or providing troubleshooting support for controls-based industrial equipment.
Detail-oriented, self-starter, with excellent customer service skills and a strong technical aptitude.
Ability to read mechanical and electrical drawings.
Must possess strong oral and written communication skills.
Is proficient using Microsoft Office (Word, Excel, Outlook).
Work schedule is Monday through Friday (8 hours/day) with periodic rotation to cover early or late shift (10am-7pm). Periodic covering of after-hours support is also required which may include coming into the facility to remove a part from a machine on the floor or programming a part.
Ability/experience to troubleshoot RSLogix500 and RSLogix5000-based PLC logic is desired.
WinMan experience is desired.
This position requires US Citizenship or Permanent Residence.

About the Company

Technology Consulting Inc

Since 1988, Technology Consulting Inc. has provided information systems and consulting services to a variety of organizations across the United States. We concentrate on IT staffing with deep roots in government contract opportunities across all technology platforms. Our team is committed to aligning leading edge knowledge of information systems, processes and people to ensure practical success along with customer satisfaction. Whether you are a skilled professional looking for your next career or an organization in need of experienced talent, we can help!

COMPANY SIZE

100 to 499 employees

INDUSTRY

["PLC"]

FOUNDED

1988

WEBSITE

https://careers.tcipro.com