The Robotics and Automation Specialist will contribute in three significant ways: field service, new product development, and service organization development. This is a key role in the growth of the organization and will have direct impact on the future success of the business.The role is responsible for supporting the installation, commissioning, and testing, as well as ongoing troubleshooting and maintenance of robotic and automation systems and products. The role will also contribute substantially to the design, development, testing, and support of new robotic and automation products and systems, and assist in defining and establishing the service organization focused on supporting robotic and automation products and systems.Key ResponsibilitiesInstallation, Commissioning & Field SupportSupervise and participate in system installation, integration, startup, commissioning, FAT, and SAT activitiesDiagnose, troubleshoot, and repair mechanical, electrical, and software issues in robots, PLCs, and related automation equipment.Perform preventive maintenance, calibration, and system health checks to ensure reliable system operation and minimize downtimeProvide life‑cycle support at customer sites through continuous improvement initiatives, retrofits and upgrades, and ongoing testing and data collectionTrain supervisors, operators, and maintenance personnel on proper system use, basic troubleshooting, and preventive maintenanceSystem Support & TroubleshootingMonitor deployed systems and respond to production issues, implementing corrective actions and improvementsDiagnose and resolve issues with industrial robots, PLCs, HMIs, sensors, and peripheral equipment both on site and remotely independently, in coordination with engineers, and with customer personnelPerform root‑cause analysis on downtime events and implement corrective actionsSupport production teams by restoring robotic systems to operational status quicklyInterpret electrical schematics, wiring diagrams, and control logic to troubleshoot systemsRobotics Programming & Controls SupportAssist in the design and development of programs, controls, and equipment during the design, build, and testing of new systems.Program, modify, and debug robot, PLC, and other programs (e.g., FANUC, Rockwell/Allen‑Bradley, B&R industrial Automation) using teach pendants, offline programming tools, and development environmentsSupport PLC and HMI troubleshooting and minor logic modificationsConfigure robot I/O, user frames, tool frames, and coordinate systemsMaintenance & Continuous ImprovementTest, validate, and optimize robotic system performance, including cycle time, accuracy, and throughputSupport system upgrades, modifications, and continuous improvement initiatives to enhance performance and reliabilityPerform preventive maintenance on robotic and automation equipmentExecute system checks, calibration, and performance verificationIdentify improvement opportunities related to uptime, reliability, and throughputDocument issues, resolutions, and system changesAdditional RequirementsDefine and establish best practices in remote and onsite support of robotics and automation systemCollaborate in the design, development, and testing of new products, systems, and applicationsCollaborate with engineering, production, and customer teams to resolve issues and improve system performanceEnsure compliance with safety standards and protocols when working with robotic and automated systemsDocument installations, maintenance activities, system changes, and troubleshooting actions for traceability and future referenceAbility to work collaboratively and execute tasks autonomously with transparency and integrity, incorporating multiple sources of input and aligning with consensus direction.Team-oriented; able to interact effectively with internal and external stakeholders.Proficiency in Microsoft Office (Word and Excel)Able to troubleshoot, solve problems and quickly recommend solutions.Ability to lift and move up to 50 poundsAble to travel 80% of the time.The responsibilities are not to be considered exhaustive. Other responsibilities will be applied to the role as needed.QualificationsEducationAssociate degree or technical certification in Robotics, Mechatronics, Electrical Technology, Automation, or related fieldEquivalent combination of technical training and hands‑on industrial experienceExperience5 years of experience working with robotic and PLC systems in a field service or field engineer roleExperience with robot teach pendant programming and PLC troubleshootingExposure to manufacturing or processing environmentsTechnical SkillsRead and interpret electrical schematics, mechanical drawings, and control diagrams to support troubleshooting and installationAdvanced proficiency in industrial robot programming (FANUC preferred)Ability to troubleshoot Allen‑Bradley PLC systems including programs, I/O, and network interfacesUnderstanding of sensors, actuators, pneumatics, and servo systemsAbility to read electrical schematics and mechanical drawingsFamiliarity with industrial networks (EtherNet/IP, Profinet)Soft SkillsExcellent English language communication (oral, written, and listening) and interpersonal skills.Strong troubleshooting and problem‑solving abilityHands‑on, “go to the floor” mindsetEffective communication with engineering teams, operators, and customersAbility to work independently in fast‑paced environmentsWork Environment & RequirementsAbility to work in industrial environments (wet, cold, washdown conditions as applicable)Willingness to travel up to 80% for field support, startup, and troubleshootingAbility to lift, climb, and work around machinery safelyAdherence to all safety and operational protocols#J-18808-Ljbffr