Algorithms, Calendar Management, Click Through Rate (CTR), Healthcare, Healthcare Providers, Hospital, Nursing, Orthopedics, Patient Assessment, Registered Nurse (RN), Time Management
LOCATION
Rapid City, SD
POSTED
10 days ago
**Careers With Purpose**
**Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.**
**Facility:** Black Hills Ortho Spine Ctr **Location:** Rapid City, SD **Address:** 7220 Mt Rushmore Rd, Rapid City, SD 57702, USA **Shift:** Day **Job Schedule:** Full time **Weekly Hours:** 40.00 **Salary Range:** $29.50 - $44.50 **Pay Info:** $25,000.00 Sign on Bonus
**Department Details**
$25,000.00 Sign on Bonus
Why You’ll Love Working Here:
- Reputation for Excellence: Black Hills Surgical Hospital consistently ranks among the nation’s top surgical hospitals!
- Professional Growth: Access to Sanford Health’s robust development programs, continuing education, and advancement opportunities.
- Competitive Package: We offer a competitive salary, comprehensive benefits, and the stability of a leading health system.
* 401K employer contribution match
- Beautiful Location: Live and work at the gateway to the Black Hills — Rapid City offers stunning scenery, outdoor adventures, and a welcoming community.
**Job Summary**
Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms. Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.
**Qualifications**
Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.
**Benefits**
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .
Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
**Req Number:** R-0261807 **Job Function:** Nursing **Featured:** No