- Works with the Supervisor/Manager to assure the appropriate application of the nursing process.
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- Assists in the orientation, training and documentation of new clinical staff.
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- Works directly with the Nursing Supervisor to assess and meet continuing education needs and requirements for self and nursing staff.
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- As necessary, functions in a staff nurse capacity as needed to ensure quality patient care and safety, as observed by supervisor.
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- Works directly with Nurse Supervisor and / or the Clinic Operations Manager to implement Performance Improvement and Risk management activities and practices.
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- Attends divisional staff and provider meetings with the exception of scheduled time off, presents agenda items as requested by supervisor.
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- As delegated, makes clinical assignments, monitors performance, sets work schedules and arranges coverage
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- Responsible for the daily assignment for all nursing personnel, drafts work schedules, arranges coverage as measured by Nursing Supervisor, staff and provider feedback.
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- In collaboration with the Nurse Supervisor and / or the Clinic Operations Manager, assists with UKG management; monitoring punches, overtime, PTO and sick time.
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- Provides insight as it relates to approving/denying requested time off to align with staffing demand/schedules.
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- Monitors workload, adhering to Staffing to Variable Demand guidelines (Policy #: HR-NC-BHN-018) as observed by manager/supervisor.
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- Independently solves staffing problems, keeps manager/supervisor informed of situations beyond his/her resources, as observed by manager/supervisor.
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- Provides feedback on performance evaluations of clinic RN’s, LPN’s, MA’s and MOA’s based on information provided by peers, providers, and clinic manager/supervisor. Provides input for evaluations as requested on time with 100% compliance, as reviewed by manager/supervisor.
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- Assists with interviewing candidates for open nursing positions.
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- Assists in the development of proposals for improved efficiency, productivity or expansion of nursing services, offers workable suggestions with follow through, as observed by manager/supervisor.
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- Assists in the development of effective interdepartmental working relationships, to ensure smooth, efficient patient care systems.
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- Sets an example in work performance and team building attitudes, concern for patients and support of clinicians by maintaining a positive interpersonal attitude and demeanor, as observed by manager/supervisor.
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- Acts as a first contact for patient complaints as they relate to clinical issues and problem solves within the delegated authority provided.
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- Works with Nurse Supervisor to assure compliance with all outside accrediting and regulatory agency codes and standards, as observed by manager/supervisor.
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- Maintains unit logs and tracers ensuring documentation meets organizational, accreditation, and quality requirements.
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- Supports staff in maintaining unit tracers, addressing gaps through education and process improvement.
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- Provides recommendations about the utilization of property and supplies to minimize waste while maintaining quality.
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- Assists manager/supervisor in the regular review of purchasing practices of clinic supplies.
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- Regularly assesses the par level of supplies in use to assure supply availability as observed by supervisor.
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- Maintains communication with warehouse staff and assists with specialty purchases for applicable orders.
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- Serves as a staff resource to the clinic manager/supervisor, providers and other department members for problem solving and information gathering.
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- Consistently ensures that patient information remains private and confidential, by identifying privacy issues and sets policies to ensure the protection of patient information, as observed by manager/supervisor.
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- Provides input to the Nurse Supervisor regarding potential issues surrounding Nursing Policy and Procedure.
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- Disseminates nursing perspective and information to Nurse Supervisor, providers and other department members as needed for problem solving.
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- Maintains current licensure, certifications, and competencies.
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- Oversees required unit credentialing according to departmental policy by providing documented evidence of completion to Supervisor.
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- Helps to coordinate the completion and submission of required documentation for self and staff.
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- Assists the supervisor with obtaining evidence of completion for the previous calendar year to ensure staff proficiency in alignment with organizational standards.
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- Performs and documents Point of Care (POC) testing and quality control in accordance with established laboratory policies and procedure as observed by supervisor and POC staff.
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- Maintains and documents testing reagents/supplies and equipment according to established laboratory procedures as observed by supervisor and POC staff.
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- Responsible for medication ordering and management to maintain appropriate inventory levels and support safe, uninterrupted patient care.
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- Submits and tracks IT, maintenance, biomedical, and print shop requests to support unit operations and workflow efficiency.
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- Coordinates/Implements training on new equipment, services, and supplies.
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- Assist with staff absence tracking and call ins, as requested by the supervisor.
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- Serves as designated on-site staff for clinic closure, ensuring proper shut down procedures and security.
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- Assists in addressing medication temperature excursions to maintain medication safety and regulatory compliance.
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- Performs other duties as requested and observed by supervisor or manager.
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- Assist with huddles as directed by supervisor.
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