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RN Supervisor (Med Surg/Tele)

Integrated Resources, Inc

Wildomar, CA

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JOB DETAILS
SKILLS
Advanced Cardiac Life Support (ACLS), Budget Management, Budgeting, Capital Equipment Purchasing, Cardiology, Cardiovascular Disease, Clinical Competency, Communication Skills, Community Providers, Conflict Resolution, Continuous Improvement, Cost Control, Customer Relations, Customer Support/Service, Data Collection, Documentation, Emergency Care, Environmental Monitoring, Equipment Maintenance/Repair, Healthcare, Hospital, Hospital Administration, Human Resources, Information Technology & Information Systems, Interpersonal Skills, Intravenous Therapies, Knowledge Base, Leadership, Medical Waste, Medication Administration, Meeting Minutes, Needs Assessment, Nursing, Office Management, On Call, Operations, Organizational Skills, Orthopedics, Patient Care, Patient Safety, Pediatrics, Performance Analysis, Performance Management, Performance Reviews, Policy Development, Policy Implementation, Problem Solving Skills, Procedure Development, Procedure Implementation, Product Testing, Quality Assurance, Registered Nurse (RN), Regulations, Regulatory Compliance, Resolve Customer Issues, Risk Management, Service Delivery, Staff Development, Team Player, Testing, Time Management, Training/Teaching, Trend Analysis, Vaccination
LOCATION
Wildomar, CA
POSTED
19 days ago
Desired Shift: NIGHTS- 12HR: 7pm-7am

Med Surg/Tele RN Supervisor
THIS IS A CLINICAL SUPERVISOR POSITION AND THE CANDIDATE MAY BE SUBJECT TO PATIENT ASSIGNMENT
1. EDUCATION
  • Completion of an accredited Registered Nursing Program
  • BSN preferred
2. CERTIFICATIONS/LICENSES
Registered Nurse with current California RN license.
Current BLS certification.
ACLS certification.
Basic EKG/tele interpretation experience required OR completing a Basic EKG class within six months of employment
3. EXPERIENCE
  • Two (2) years of recent department specific experience required.
  • 1-2 years Charge nurse, supervisory expertise in department specific .
1. GENERAL ORGANIZATIONAL RESPONSIBILITIES:
  • Treats everyone with dignity and respect and encourages collaborative relationships with collegues, community providers, patients and family members. Consistently identifies ways to improve customer service and feedback while reducing customer/patient complaints.
  • Regularly attends department meetings, Town Hall meetings and staff recognition events as appropriate. Actively participates in department, hospital, and facility committees.
  • Assures timely compliance with job requirements which may include, annual FIT Testing, TB, Flu Vaccination, LMS, licensure and certification renewals.
  • Identifies own educational needs and seeks appropriate learning experience.
  • Adheres to facility and department attendance requirements.
  • Keeps work area clean, organized and clutter free. Notifies Office Manager as appropriate.
  • Ensures department has equipment and supplies necessary to provide consistent quality and service delivery.
  • Reports any unsafe situations or safety hazards immediately. Labels and removes any malfunctioning equipment from service and notifies the Facilities Department.
  • Participates in Emergency Preparedness Drills. Demonstrates through practice drills and upon request understanding of his/her role in the event of an emergency or disaster.
2. COMMUNICATON / WORKING RELATIONSHIPS:

Interacts with patients, families, guests, medical staff, and peers in a professional and timely manner.
Follows the chain of command and escalates issues or concerns appropriately.
Utilizes effective communication and interpersonal skills to support the total health care needs of the care team, the patient and assist family members.
Communicates and coordinates patient requirements with ancillary departments.
Answers and routes incoming calls in an appropriate manner and takes messages when possible.
Refrains from all unprofessional discussions and remains positive at all times.
Respects patient privacy and confidentiatlity, following all HIPAA laws.
3. POSITION SPECIFIC RESPONSIBILITIES:
  • Planning Assists with the planning and yearly needs assessment for the unit s budget.
  • Under the guidance of the manager, monitors patient care activities within budget/monitors staff usage. This includes:
  • Ensuring staff breaks occur and/or communicating with manager when there are roadblocks.
  • Assisting staff in avoidance of incremental overtime.
  • Demonstrates good understanding of budget concepts, including monitoring of premium labor.
  • Assisting with schedules and ensuring appropriate number of staff allocated daily
  • Adjusting staffing, in collaboration with the Director/Manager/House Supervisor, as census or patient acuity change.
  • Identifying opportunities throughout the shift to improve unit labor efficiency, i.e., evaluating need for sitters, consolidating med/surg patients to MS unit under MS staffing ratios, utilizing SAFE when appropriate, facilitates discharges, etc.
  • Cost Control Identifies and takes a proactive stance on cost reduction opportunities on a regular basis. Examples include noting linen or supply overuse in patient rooms, decrease overuse of biohazard waste, making suggestions for unit efficiencies, etc.
  • Capital Equipment/Procurement Participates in the identification of needed capital items and any product evaluations
ORGANIZATIONAL RESPONSIBILITY:
  • Patient Safety-In collaboration with manager, works with Medical Staff and other departments to ensure coordination and integration of clinical processes to ensure patient safety and regulatory compliance. Utilizes chain of command with patient safety concerns that require Manager/ Director, Risk Management and/ or Administration on Call guidance/ intervention. Purposeful patient rounding is completed at every shift to monitor environment for safety concerns that require intervention and enhance patient satisfaction.
  • Customer Service/Guest Relations Role model for coordinating and integrating interdepartmental communication and resolution of issues. Demonstrates effective communication skills/handles complaints and grievances in a timely and effective manner/participates in conflict resolution. Displays strong skills in Service Recovery. Ability to coordinate with Manager/ Director and/ or Patient Advocate with patient concerns that require administration intervention.
  • Quality Active member of performance improvement activities in the department and Core Measures. Active participant in concurrent record reviews for completeness of documentation of nursing care.
  • Policy Development In partnership with the Director/Manager, develops and implements policies and procedures that guide and support the provision of services. Provides input for P/P development.
  • Regulatory Compliance Demonstrates strong commitment to following hospital policy and all healthcare regulations. Demonstrates professionalism and helpfulness to surveyors.
  • Screens and completes HPRR s pertinent to department, identifies trends and collaborates with manager to resolve issues by assisting in the investigation process of HPRRs.
  • Actively participates in designated hospital committees, including regular attendance at Clinical Supervisor meetings (required to attend 80% of meetings held).
  • Shows a high degree of professional accountability by reviewing email regularly, completing LMS assignments on time, reviewing meeting minutes timely and communicating pertinent issues.
  • Actively participates in shift huddles, bed huddle, staff meetings and IDT meetings as scheduled.
HUMAN RESOURCES:
  • Performance Evaluations Participates in staff development/evaluation of competency, performance reviews, counseling. Staff evaluations are timely and effective (100% by due date)
  • Staff Development Actively participates in the orientation, in-service training and continuing education of all personnel; maintains accurate and complete competency files.
  • Supports change in a positive and professional manner.
  • Service, Facility & System Leadership- cares about the whole as well as the parts.
  • Mature Principled Leadership- effectively communicates and participates in conflict resolution
  • Facilitates staff development of clinical and professional skills toward the goal of nurse autonomy. Assists manager/director in development of employee action plans for behavior modification or skill improvement where appropriate.
CRITICAL THINKING / SKILLS:
  • Flexibility/Adaptability Displays positive traits and qualities needed for a successful supervisor; has the ability to work with changes in the environment and participate as a team player. Assures safe department operation between shifts. Utilizes Chain of Command, when indicated.
  • Initiative Continuously strives to improve department services and organizational performance. Ensures smooth daily operations.
  • Gives feedback, within the Product of the supervisor position, and makes suggestions to staff in regards to behavior that is detrimental to:
    • Achievement of patient care goals and objectives.
    • Achievement of unit/department/organizational goals and objectives while keeping the manager informed of issues at all times.
  • Is a role model for Service Excellence behaviors. Demonstrates AIDET during interactions with customers and co-workers. Supports department Director/Manager, Administration and hospital.
  • Effectively delegates shift tasks and assignments to appropriate health care team members.
  • Maintains a positive relationship with the Medical Staff and identifies opportunities to improve service relations.
  • Assists Director/Manager as needed with department operational responsibilities including accurate and timely input of employee hours and QA and Performance Improvement data collection.
  • Displays a high degree of professionalism with staff, including maintaining confidentiality of confidential information, including employee counseling and does not participate in negative conversations
CORE COMPETENCIES:
  • Is able to function as a clinical resource to maintain a high level of nursing standards.
  • Follows all policies related to safe medication administration.
  • Administers blood products per hospital policy.
  • Administers IV therapy per hospital policy.
  • Able to function effectively during an emergency patient care situation.
  • Demonstrates appropriate interventions regarding the use of restraints per hospital policy.
  • Performs waived testing following hospital policy.
  • Assumes responsibility for maintaining a high level of clinical expertise and adapts to new information, technology and changing trends in nursing practice.
  • Maintains required certifications.
  • Attends mandatory leadership training, which includes, and is not limited to M3 training.
UNIT SPECIFIC COMPETENCIES: Med/Surg/Tele Units:
  • Is able to interpret cardiac arrhythmias and intervene appropriately including alerting physician to significant changes.
  • Is able to perform within ACLS guidelines.
  • Participates in development and teaching of annual skill and competency validation.
  • Has attended and completed unit specific skills day.
  • Continually improves knowledge related to the specialty population served within the unit.
  • Depending upon the MST unit, this could include a strong knowledge base regarding bariatric, Pediatric, cardiac or orthopedic patient care.
Trauma Level: 2
Inpatient/OutPatient: Inp
Documentation System: (Other than Cerner)
# of Beds: 90
Patient Population: 15y-UP
Patient Ratios: 4:1 tele 5:1 M/S
Day Shift: 7a-730p
Night Shift: 7p-730a
Total # of Cases/Day:
Floating Required (Y/N): Y
If yes, what units/facilities: Rancho Springs Hospital
On Call Required (Y/N): N
Rotation Schedule: every 6 weeks
Experience Preferences: (in addition to the required 2 yrs)
Certifications Required: ACLS, BLS
Certifications Preferred:
Shift Hours: 12
Weekend Requirements: 2 weekends or 4 weekend days

About the Company

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Integrated Resources, Inc