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RN - Registered Nurse - Clinical Call Center - Straight Nights, Straight Weekends

Sanford Health

Sioux Falls, SD

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JOB DETAILS
SALARY
$32–$48 Per Hour
SKILLS
Advanced Cardiac Life Support (ACLS), Basic Life Support (BLS), Call Centers, Click Through Rate (CTR), Clinical Nursing, Cognitive Psychology, Communication Skills, Communications Protocols, Crisis Intervention, Data Collection, Documentation, Healthcare, Medical Office, Nursing, Nursing Credentials, Patient Education, Pediatric Advanced Life Support (PALS), Registered Nurse (RN), Telehealth, Telephone Triage, Training/Teaching
LOCATION
Sioux Falls, SD
POSTED
24 days ago
**Careers With Purpose**

**Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.**

**Facility:** SF Virtual Care Ctr
**Location:** Sioux Falls, SD
**Address:** 3001 W Opportunity Dr, Sioux Falls, SD 57107, USA
**Shift:** 12 Hours - Night Shifts
**Job Schedule:** Full time
**Weekly Hours:** 36.00
**Salary Range:** $32.00 - $48.00

**Department Details**

Straight weekend shift differential applies. Straight night differential applies. Department hours 24/7/365.

Hours of coverage may change to meet the needs of patients, physician offices, and Sanford USD Medical Center departments.

This position does not require the ACLS or PALS certifications.

This is not a remote position.

**Job Summary**

Responsible for providing telehealth services involving all ages of patients. This includes telephone triage; health information and education; and physician and service referral and other specialty access lines using established protocols, approved references, and specific medical resources. Demonstrates knowledge in decision-making for a diverse client population with a wide range of problems and acuity. Performs effectively in answering caller inquiries and crisis intervention following established protocols with appropriate communication and documentation. Performs ongoing, systematic assessment and data collection, focusing on physiological, psychological and cognitive status. Provides educational and resource referrals based on patient needs. Instructs patients in an articulate and professional manner based on expressed needs and available resources. Demonstrates awareness of legal issues in all aspects of telephone triage. Documents health information accurately.

**Qualifications**

Bachelor’s Degree in nursing preferred. Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).

Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state.

Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside. Any additional state licensure requirements must be obtained within first 30 days of employment.

Needs and maintains Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS). Obtains and subsequently maintains additional required department specific competencies and certifications.

**Benefits**

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

**Req Number:** R-0261184
**Job Function:** Nursing
**Featured:** No

About the Company

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Sanford Health