Director of Critical Care (ICU, Forensics & Dialysis)

Key Leadership Responsibilities

• Champion and promote the organization's mission, vision, and values throughout all areas of responsibility.
• Provide strategic direction and operational oversight to ensure exceptional clinical quality, patient safety, regulatory compliance, and service excellence.
• Develop and implement initiatives that improve patient outcomes, optimize resource utilization, increase operational efficiency, and support financial performance.
• Foster a culture of collaboration, accountability, innovation, and continuous improvement.
• Lead, mentor, and develop managers and staff while promoting employee engagement, professional growth, and retention.
• Ensure adherence to policies, procedures, accreditation standards, and regulatory requirements.
• Establish and maintain a safe, supportive environment that promotes high-quality, patient-centered care.
• Provide leadership and oversight for forensic patient operations, ensuring staff understanding and compliance with all applicable security protocols and care requirements.

Operational Responsibilities

• Direct day-to-day operations for ICU, Forensic Services, and Dialysis programs, ensuring efficient patient flow and optimal staffing levels.
• Collaborate with nursing leadership, physicians, and interdisciplinary teams to develop, implement, and evaluate clinical programs and services.
• Manage departmental budgets, capital planning, productivity, and resource allocation.
• Oversee recruitment, onboarding, performance management, employee development, and retention strategies.
• Ensure staff maintain required competencies and receive ongoing coaching, feedback, and performance evaluations.
• Monitor departmental performance metrics and implement action plans to achieve quality, safety, operational, and financial goals.
• Maintain oversight of equipment, supplies, and contracted services, including dialysis operations and vendor performance.
• Provide clinical support and leadership during operational challenges as needed.

Quality & Performance Improvement

• Lead quality improvement initiatives focused on patient safety, clinical outcomes, patient satisfaction, and cost management.
• Establish and maintain evidence-based service standards and best practices.
• Analyze operational and clinical performance data to identify opportunities for improvement and drive measurable results.
• Promote standardization of processes and workflows to enhance efficiency, consistency, and continuity of care.
• Ensure compliance with all regulatory, accreditation, and patient safety standards.
• Monitor contracted dialysis services to ensure achievement of established performance metrics and quality expectations.

• BSN - Required
• MSN - Preferred if not must be completed within the first 2 years of employment

Certifications and Licensure

• RN or higher Licensure for the State of TN -
• BLS - Required
• ALS - Required

Experience Requirements

• Healthcare/Medical - Manager Level - 3 + years Preferred
• Acute Care/ICU Management - 3+ years Required