Cellular Telephone, Customer Support/Service, Equipment Maintenance/Repair, Inside Sales, Inventory Management, Knowledge Base, Mobile Games, Organizational Skills, Sales Operations, Status Reports
Will be working directly with sales and the operations team to oversee all incoming return orders. It is truly a position that will expose this candidate to many aspects of the business. Along with supporting our customers, you will learn about many consumer products like earbuds, mobile phones, gaming accessories and much more. Your knowledge base will help you provide the best support for our customers via the phone, emails and other messaging media. Coordinate with customers and internal sales agents to perform customer support and merchandise replacements / credits / repairs on equipment. Test and report the status of all returns, repairs, and defects on equipment. Monitor RMA inventory control on a continuous basis. Coordinate with internal departments for quick, accurate shipment of products. Daily inventory counts.
- Basic experience with Inventory & Quality Control
M
Micro Tech
Micro Tech Staffing Group is your source for Technical & Professional talent in New England and the Eastern Seaboard. Since 1983 we have taken great pride in providing quality temporary & permanent personnel to business and industry in the fields of Engineering, Information Technology, Human Resources, Manufacturing, Life Sciences, Finance, and Administration. With offices in Massachusetts, New Hampshire, Rhode Island, Connecticut, Maine, North Carolina and Georgia, Micro Tech places an average of 2,000 highly-skilled employees daily. Whether you are an individual looking for your next employment opportunity, or a business seeking talented staff to take you to the next step, we have what you are looking for.
100 to 499 employees
Staffing/Employment Agencies