Revenue Technician

Join Our Team as a Revenue Technician

Are you passionate about delivering excellent customer service while supporting the administration of City fees, taxes, and business licensing? In this role, you will process business tax applications, license renewals, permits, and payments while maintaining accurate records and assisting customers, business owners, and City staff. If you enjoy serving customers, detail-oriented work, maintaining records, and helping City processes run smoothly, this role may be a great fit for you.

Why You'll Love Working With Us

You'll love working with us because you'll play an important role in supporting local businesses and serving the community every day. In this role, you'll collaborate with others, help improve processes, and contribute to the effective operation of the City. Your work will support efficient City services and make a meaningful impact in the community every day.

What You'll Do

Provide customer support by assisting residents, business owners, and City staff with questions about business licenses, permits, taxes, and applications.

Process applications and payments for business occupation taxes, licenses, permits, and other City fees while ensuring accuracy and compliance with City ordinances.

Maintain financial and licensing records by balancing daily transactions, scanning documentation, and supporting reports and records management.

Support compliance and operations by helping identify non-compliant businesses, assisting with data maintenance, and contributing to improvements in forms and internal processes.

Skills You'll Need

• Customer service skills to assist residents, businesses, and colleagues effectively.
• Attention to detail for accurate processing of applications, payments, and records.
• Clear communication to explain City ordinances and procedures.
• Organization and time management to handle multiple tasks efficiently.
• Basic financial and clerical skills for transactions and reporting.
• Problem-solving and adaptability to resolve issues and improve processes.

What You Bring/Your Qualifications

Minimum Qualifications:

• High School Diploma or G.E.D.
• One (1) year of customer service experience.
• Or an equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this job.

Preferred Qualifications:

• Associate's Degree in a course of study related to the occupational field.
• Work experience with City/County government.

Competitive salary and benefits package

The City of Johns Creek offers a competitive salary and benefits package. We encourage you to apply if you are passionate about delivering exceptional support and possess the required qualifications.

Explore outstanding healthcare options and exceptional retirement benefits with the City of Johns Creek! Our comprehensive package includes a generous 12% contribution of your base pay to the 401a plan and a $1 for $1 match up to 5% in the 457(b) retirement plans, potentially totaling up to 22%! Access financial adviser services at no extra cost. Revel in a competitive salary package crafted to align with the unique responsibilities of the Revenue Technician. We offer competitive wages starting from $23.47- 25.87 per hour for an 80-hour schedule. This position is non-exempt, and overtime may be required.

About Us

The City of Johns Creek is a vibrant jewel nestled in the thriving northeast suburbs of Metro Atlanta. As the 10th largest city in Georgia, we take pride in our community of 82,000 residents and 291 dedicated employees who contribute to its growth and well-being. Established in December of 2006, Johns Creek has emerged as a beacon of safety in Georgia, consistently earning high marks on safewise.com's rankings. We are committed to upholding this reputation as we move forward. Johns Creek was ranked the #1 Best Place to Live in the U.S. by U.S. News & World Report, #1 Best Atlanta Suburb in 2024 by livability.com, and the #1 place to raise a family in Georgia by Niche.com. We aim to pioneer health, wellness, and innovation, continually drawing residents and businesses from all corners to call Johns Creek their home.

EQUAL OPPORTUNITY EMPLOYER: The City of Johns Creek is an Equal Opportunity Employer. We do not discriminate based on age, gender, race, color, national origin, religion, disability, or any other class or status protected by law.

IMPORTANT: By submitting your resume online, you hereby authorize the City of Johns Creek to contact, obtain, and verify the accuracy of the information contained in this application from all previous employers, references, and educational institutions. You also release the City of Johns Creek and its representatives from liability for seeking, gathering, and using such information to make employment decisions and all other persons or organizations for providing such information. You understand that any misrepresentation or material omission made by you on this application will be sufficient cause for cancellation of this application or immediate termination of employment if you are employed, whenever it may be discovered.

Interested candidates should submit a resume, cover letter, and contact information via this online portal. In fairness to other potential candidates for this position, unsolicited letters, emails, telephone calls, or in-person submissions will not be considered. Applications will be reviewed as received. The City reserves the right to close the position before the posted date if a sufficient number of qualified applications are received.

The City of Johns Creek is a drug free workplace and all positions are subject to the candidate successfully passing a background screening.