Revenue Operations Manager

Revenue Operations Manager

As a Revenue Operations Manager on our Go-to-Market team, you will build and operate the systems, processes, and data infrastructure that power our revenue engine. You will partner closely with Sales, Finance, Customer Success, and Leadership to ensure our GTM organization scales efficiently as the business grows.

This is a highly cross-functional role with broad ownership across forecasting, Salesforce, commissions, CPQ, territory planning, lead routing, and GTM analytics. You'll build the operating systems that help our teams move faster, make better decisions, and deliver a world-class customer experience. Your work will directly influence how we scale revenue and execute against company goals.

We're looking for teammates who value in-person collaboration and are within commutable distance of our NYC or San Francisco offices (or willing to relocate). Team members are required to work in-office Tuesdays and Thursdays, plus one additional flexible in-office day. Certain roles may require additional in-office time based on function.

What You'll Do

• Own GTM forecasting, reporting, and operational planning, partnering with Sales and Finance to improve forecast accuracy and business visibility.
• Design and optimize the systems, workflows, and governance that power our GTM organization, serving as the primary owner of Salesforce and our broader revenue technology stack.
• Build scalable operational programs across commissions, CPQ, territory management, lead routing, and pipeline management to improve sales efficiency and execution.
• Analyze revenue performance, pipeline health, and operational metrics to identify opportunities, inform strategic decisions, and drive continuous improvement.
• Create enablement resources, documentation, and training that help our GTM teams adopt new processes and operate consistently as we scale.

Who We're Looking For

• 5+ years of experience in Revenue Operations, Sales Operations, Business Operations, or a related function in a high-growth SaaS company.
• Deep experience administering Salesforce and designing scalable GTM processes, workflows, and reporting.
• Strong analytical skills with experience building forecasts, dashboards, and operational reporting that influence executive decision-making.
• Experience partnering cross-functionally with Sales, Finance, Customer Success, and Executive Leadership.
• Excellent project management and communication skills with a track record of driving operational initiatives from concept through execution.

Preferred Qualifications

• Experience implementing or managing CPQ, commissions, territory planning, or lead routing systems.
• Experience supporting a fast-growing B2B SaaS organization from early growth through scale.

Life at Rillet:

• Competitive Pay & Benefits: Backed by world-class investors, we offer strong salaries plus equity so you share in our success. We've got you covered with top-tier health and dental insurance, premiums partially or fully covered for you, plus 90% coverage for dependents.
• Room to Grow: We're building a team of ambitious, high-performing people who will grow with the company. As Rillet scales, so will your role, responsibilities, and compensation.
• Flexibility That Works: Take the time you need with flexible PTO and 9 company-wide holidays. We value both the flexibility of remote and hybrid work and the creativity and energy that comes from in-person collaboration at our hubs in San Francisco, NYC, and Barcelona.
• Build Real Connections: Great work happens when people connect. Join us for team offsites in incredible locations, our team has bonded everywhere from New York and San Francisco to Toronto, Italy, France, and beyond.