Revenue Operations Analyst

Big Happy

Chicago, IL

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JOB DETAILS

SALARY

$60,000–$82,500 Per Year

SKILLS

Advertising, Analysis Skills, Business Operations, Communication Skills, Cross-Functional, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Data Analysis, Data Management, Data Processing, Data Quality, Detail Oriented, Ecosystems, Finance, Financial Analysis, Healthcare, Leadership, Looker, Marketing, Marketing Campaign, Metrics, Microsoft Excel, Operational Audit, Operational Support, Operations Management, Partner Sales, Performance Metrics, Power BI, Process Development, Process Improvement, Reporting Dashboards, Revenue Analysis, Revenue Growth, Revenue/Sales Reporting, SQL (Structured Query Language), Sales, Sales Closing Skills, Sales Cycle, Sales Forecasting, Sales Operations, Salesforce.com, Tableau, Website Conversion

LOCATION

Chicago, IL

POSTED

3 days ago

Description

As Big Happy enters its next phase of growth, we're looking for a detail-oriented, analytical Revenue Operations Analyst to join our Business Operations team. In this role, you'll serve as the connective tissue between Sales, Marketing, and leadership, owning our CRM data integrity, building reporting on key company and revenue metrics, and helping drive sales initiatives forward with clean, actionable insights.

This is a great opportunity for someone who loves turning messy data into a clear story, thrives working cross-functionally, and wants hands-on exposure to how a fast-growing media/ad-tech company runs its revenue engine. This role reports to the Sr. Manager, Business Operations.

Key Responsibilities

CRM & Data Management

Support day-to-day administration and hygiene of the CRM, ensuring data accuracy, consistent field usage, and clean pipeline records
Build and enforce data governance standards across Sales and Marketing systems

Reporting & Analytics

Build and maintain dashboards and reports on key revenue metrics (pipeline, bookings, churn, win rates, sales cycle length, etc.)
Track and report on company-wide KPIs, surfacing trends and flagging risks/opportunities to leadership
Conduct ad hoc analysis to answer strategic business questions from Sales, Marketing, or Finance

Sales & Marketing Operations Support

Partner with Sales leadership to identify process gaps and recommend improvements
Monitor funnel health (lead volume, conversion rates, deal velocity, win rates) and help identify bottlenecks
Provide data and analysis to support quota setting, territory design, comp modeling
Act as a liaison between Sales, Marketing, Finance, and leadership to ensure aligned metrics and definitions

Systems & Process

Identify opportunities to automate manual reporting processes and improve data workflows
Standardize recurring reporting (weekly/monthly/quarterly business reviews) to ensure consistency across teams

Skills, Knowledge and Expertise

1-2 years of experience in revenue operations, sales operations, business operations, or a related analytical role
Hands-on experience managing and maintaining a CRM platform (Boostr, Salesforce, HubSpot, or similar)
Strong Excel/Google Sheets skills; comfort building and maintaining dashboards (e.g., in Tableau, Looker, Power BI, or native CRM reporting tools)
Solid analytical skills with the ability to translate raw data into clear, actionable insights for non-technical stakeholders
Excellent attention to detail especially around data accuracy and consistency
Strong communication skills and comfort presenting metrics/findings to senior stakeholders
Ability to manage multiple reporting cadences and priorities in a fast-paced environment

Preferred Skills (Nice to haves):

Prior experience in the media, advertising, or ad-tech ecosystem
Familiarity with SQL for pulling and validating data directly from source systems
Exposure to marketing analytics (campaign performance, attribution, funnel metrics) in addition to sales metrics
Experience working with sales enablement or forecasting tools

Benefits

Full-time position with a competitive base salary and bonus structure
Access to benefits, including Healthcare, Dental, and Vision
HSA/FSA matching program
Participation in Big Happy’s stock program
Paid Parental Leave
Half Day Fridays (except Q4)
Team Happy camaraderie—celebrating wins, learning from challenges, and fostering continuous career growth
A workplace culture where you can be yourself, contribute meaningfully, and be valued for your impact

Compensation:
The total Compensation range for this role is $60,000-$82,500. This range is inclusive of base pay and bonuses. Compensation will vary based on location and experience.

Location:
This opportunity is Hybrid out of our Chicago office, with in-office requirements of 3 days/week.

Revenue Operations Analyst

Big Happy

Chicago, IL

Description

Key Responsibilities

Skills, Knowledge and Expertise

Benefits

About the Company

Big Happy

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