Primary Skills: Revenue Transactions (Expert), Contract Management (Proficient), Financial Analysis (Proficient), Automation (Proficient), SOX Compliance (Proficient)
Contract Type: W2
Duration: 12+ Months with possible extension
Location: Lehi, UT (Hybrid)
Pay Range: $30 - $33 per hour on W2
Job Summary:
The Analyst, Revenue Operations role focuses on managing and optimizing end-to-end quote-to-cash processes to ensure seamless customer experience and operational efficiency. The role involves handling revenue transactions, contract validation, order processing, compliance (including SOX), and cross-functional collaboration. The analyst will also support automation initiatives, troubleshoot operational issues, and contribute to scaling business processes in a fast-paced environment.
Key Responsibilities:- Manage customer account operations including contract validation, order processing, invoicing, and product provisioning
- Perform complex validation of revenue transactions across multiple sales channels (Channel, Enterprise, eCommerce)
- Ensure compliance with revenue recognition standards, product rules, and company policies
- Support SOX compliance by documenting controls, processes, and working with auditors
- Monitor automated systems, analyze logs, troubleshoot issues, and resolve transaction errors
- Act as escalation point for cross-functional stakeholders including sales, finance, legal, and customer support
- Drive automation initiatives by identifying opportunities, creating proposals, and partnering with technical teams
- Support new product launches and business models by testing, documenting, and implementing operational processes
- Assist in integration of acquired companies including system onboarding and data migration
- Design and generate reports for reconciliation, performance tracking, and capacity planning
- Maintain comprehensive documentation including SOPs, process flows, and training materials
Must-Have Skills:- Strong communication and presentation skills
- High attention to detail and customer-centric mindset
- Critical thinking and problem-solving ability
- Ability to manage multiple priorities and meet deadlines
- Strong documentation and organizational skills
- Self-starter with ability to work independently
- Understanding of legal contracts, terms, and conditions
- Knowledge of accounts receivable, revenue recognition, and finance operations
- Proficiency in tools such as Office 365, ERP systems, and CRM platforms
Industry Experience:- 2–5 years of experience in Revenue Operations, Finance Operations, Order Management, or similar roles
- Experience working with SaaS, technology, or subscription-based business models preferred
- Familiarity with compliance frameworks such as SOX
- Bachelor’s degree or equivalent required
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