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Revenue Invoicing Specialist (Energy)

Kenan Advantage Group

North Canton, OH

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JOB DETAILS
SKILLS
Billing, Communication Skills, Continuous Improvement, Cross-Functional, Customer Support/Service, Data Entry, Detail Oriented, Employee Orientation, Establish Priorities, High School Diploma, Identify Issues, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Online Customer Support, Organizational Skills, People Management, Problem Solving Skills, Process Improvement, QoS (Quality of Service), Reconciliation, Record Keeping, Regulatory Compliance, Resolve Customer Issues, Team Lead/Manager, Team Player, Time Management, Training/Teaching
LOCATION
North Canton, OH
POSTED
1 day ago
Are you detail-oriented, dependable, and energized by keeping things running smoothly behind the scenes? Join our team as a Revenue Invoicing Specialist where you'll play a key role in ensuring our operations stay accurate, efficient, and on track. This is a full-time, hourly position at our Corporate Office.

Benefits of working at KAG include:
  • Benefits package for fulltime employees including health, vision, and dental insurance
  • 401(k) retirement plan with company match
  • On-site gym, cafeteria, and cafe

Position Summary

The Revenue Invoicing Specialist role supports critical invoicing and revenue operations by ensuring accuracy, efficiency, and compliance with customer requirements. Responsibilities range from high-volume data verification and standard invoicing to more complex billing processes, dispute resolution, and workflow management.

This position will be filled at a level based on the selected candidate's experience, skills, and demonstrated capabilities. Across all levels, individuals will work in a fast-paced environment, utilize multiple systems simultaneously, and collaborate cross-functionally to meet deadlines and support organizational success.

Duties and Responsibilities
  • Verify and confirm delivery and invoicing data for accuracy within transportation and billing systems
  • Process customer invoices in accordance with established rules and requirements
  • Perform high-volume data entry, validation, and reconciliation tasks
  • Handle standard and advanced invoicing, including manual calculations and custom billing cycles
  • Research, investigate, and resolve invoicing discrepancies or customer disputes
  • Execute rebilling activities and maintain accurate records of transactions
  • Work across multiple applications simultaneously to complete tasks efficiently
  • Collaborate with operations, dispatch, and customer contacts to resolve issues and ensure service accuracy
  • Prioritize work independently and meet strict deadlines in a fast-paced environment
  • Support customer portal billing, integrations, and reporting needs
  • Assist with workflow management, reporting, and departmental support functions
  • (Senior/Lead level) Provide guidance, training, and support to team members

(Senior/Lead level) Help manage team workflow, troubleshoot system/process issues, and drive continuous improvement initiatives

  • High school diploma or equivalent required
  • Strong attention to detail and accuracy
  • Ability to work effectively across multiple systems and applications simultaneously
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Ability to work well with others in a team-oriented environment
  • Strong decision-making and problem-solving skills
  • Effective communication and organizational skills
  • Ability to manage time, prioritize tasks, and meet deadlines in a high-volume setting

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change.

All employees of the Company are expected to:

1.Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.

2.Provide constructive guidance to other employees and representatives of third parties.

3.Contribute to providing the highest quality of products and services to customers.

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About the Company

K

Kenan Advantage Group