Revenue Integrity Manager

Daily Operations

• Lead daily department huddles and operational meetings.
• Monitor production volumes and workflow throughout the day.
• Assign and balance work queues to maximize efficiency across Emergency Medicine, Hospitalist, and other supported service lines.
• Ensure productivity goals are achieved.
• Coordinate staffing, attendance, and PTO coverage.
• Manage workload distribution based on departmental priorities.
• Monitor inventory and aging to ensure timely account resolution.
• Partner with operational stakeholders supporting Emergency Medicine and Hospitalist revenue cycle functions to ensure timely issue resolution.

Process Management

• Collaborate with operational leaders to standardize workflows, improve processes, and resolve operational issues impacting Revenue Integrity.

Operational Reporting

• Report operational performance, trends, and key metrics by service line, including Emergency Medicine and Hospitalist operations.

Core Responsibilities

Responsible for:

• Operational oversight of Emergency Medicine, Hospitalist, and other assigned Revenue Integrity service lines

Minimum Qualifications

• 5+ years of experience managing Revenue Cycle Management (RCM) teams.
• 3+ years of leadership experience managing, coaching, and developing staff in a healthcare revenue cycle environment.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent written and verbal communication skills, with the ability to collaborate across departments.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and experience using healthcare revenue cycle systems.

Preferred Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field (or equivalent combination of education and experience).
• Experience with physician practice revenue cycle operations, particularly Emergency Medicine and Hospitalist service lines.