Highlights
Partner with operational stakeholders supporting Emergency Medicine and Hospitalist revenue cycle functions to ensure timely issue resolution. Assign and balance work queues to maximize efficiency across Emergency Medicine, Hospitalist, and other supported service lines.
Numbers & Facts
| Location | Oklahoma City, OK |
| Job Type | Full-time |
Description
Daily Operations
- Lead daily department huddles and operational meetings.
- Monitor production volumes and workflow throughout the day.
- Assign and balance work queues to maximize efficiency across Emergency Medicine, Hospitalist, and other supported service lines.
- Ensure productivity goals are achieved.
- Coordinate staffing, attendance, and PTO coverage.
- Manage workload distribution based on departmental priorities.
- Monitor inventory and aging to ensure timely account resolution.
- Partner with operational stakeholders supporting Emergency Medicine and Hospitalist revenue cycle functions to ensure timely issue resolution.
Process Management
- Collaborate with operational leaders to standardize workflows, improve processes, and resolve operational issues impacting Revenue Integrity.
Operational Reporting
- Report operational performance, trends, and key metrics by service line, including Emergency Medicine and Hospitalist operations.
Core Responsibilities
Responsible for:
- Operational oversight of Emergency Medicine, Hospitalist, and other assigned Revenue Integrity service lines
Minimum Qualifications
- 5+ years of experience managing Revenue Cycle Management (RCM) teams.
- 3+ years of leadership experience managing, coaching, and developing staff in a healthcare revenue cycle environment.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent written and verbal communication skills, with the ability to collaborate across departments.
- Proficiency with Microsoft Office (Excel, Word, Outlook) and experience using healthcare revenue cycle systems.
Preferred Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, or a related field (or equivalent combination of education and experience).
- Experience with physician practice revenue cycle operations, particularly Emergency Medicine and Hospitalist service lines.
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