Revenue Cycle Manager (Financial Manager) - 20039248

What you'll do at DBH:

The Revenue Cycle Manager is responsible for directing and overseeing the daily operations of centralized revenue cycle functions including patient registration, coding, billing, charge capture, and collections. In this position, you will collaborate with agency divisions, including IT, training, & Health Information System/EPIC teams to assist in improving Electronic Health Record (EHR) system utilization, integrity, and reporting capabilities. You will be responsible for ensuring accuracy, compliance, and efficiency across all revenue cycle activities. As a leader in this role, you will manage billing, reimbursement, financial reporting, and system integration efforts while driving process improvements and supporting strategic decision-making.

The ideal candidate brings strong expertise in healthcare finance, revenue cycle management, and financial systems, along with a proven ability to lead teams and collaborate across disciplines.

Key Responsibilities

Revenue Cycle Leadership

• Direct and oversee full revenue cycle operations, including patient registration, coding, billing, charge capture, and collections.
• Ensures alignment of operations across all Regional Psychiatric Hospitals (RPH) with broader agency goals and revenue cycle strategies.
• Identify and resolve revenue cycle inefficiencies and leakage.
• Ensure accurate and timely reimbursement from Medicaid, Medicare, and other payers.
• Support the Chief Fiscal Officer (CFO) on financial projects, fiscal planning, and other operational needs.

Systems & Financial Operations

• Lead implementation, optimization, and governance of EPIC systems revenue cycle modules.
• Develop and maintain automated reporting tools and dashboards using Excel and system-based reporting tools.

Compliance & Internal Controls

• Ensure revenue cycle compliance with regulatory bodies and standards.
• Monitor changes in industry standards, regulations, and trends.
• Establish and maintain strong internal controls.
• Ensure internal policies and procedures are maintained and updated.

Financial Analysis & Reporting

• Perform cost reporting duties for Medicare, Medicaid, and DSH for Regional Psychiatric Hospitals.
• Develop Key Performance Indicators (KPIs) and financial dashboards.
• Provide actionable insights to support executive decision-making.

Leadership & Staff Development

• Supervises professional managers and staff across revenue cycle departments.
• Assign and review work to ensure accuracy, compliance, and productivity.
• Develop and implement staff training programs focused on compliance and best practices.
• Foster a high-performance culture through coaching, mentoring, and development planning.

Collaboration & Stakeholder Engagement

• Coordinates between revenue cycle functions and Epic module teams (e.g., Professional, Hospital, Cadence, Prelude & Grand Central) billing to enhance system workflows & support ongoing optimization.
• Coordinate interdisciplinary efforts with clinical operations, IT, quality, and compliance teams.
• Ensure accurate coding, documentation, and claims processing.

Policy & Process Improvement

• Develop and implements solutions for issues such as payment delays, denials, or unbilled charges.
• Monitors and evaluates key performance indicators (KPIs) and trends to make recommendations for actionable improvements to agency leadership.
• Lead process improvement and automation initiatives to enhance accuracy/efficiency and reduce errors.

This is an hourly position and is exempt from the bargaining units, with a pay range of 15 on the on the E1 Exempt Pay Range Schedule. Normal working hours are Monday through Friday, 8:00am to 5:00pm (Flexible Schedule). This position is located within our Office of Financial Management, headquartered at the James Rhodes State Office Tower, 30 East Broad Street, 11th floor, Columbus, Ohio 43215.

Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.

Position Qualifications:

66 mos. exp. or 66 mos. trg. financial administration.

OR

The completion of undergraduate core program in public or business administration, accounting, finance or related field; 42 mos. exp. or 42 mos. trg. in financial administration.

OR

The completion of graduate core program in public or business administration, accounting, finance or related field; 30 mos. exp. or 30 mos. trg. in financial administration.

OR

12 mos. exp. as Financial Program Manager, 66585.

OR

The equivalent of Minimum Class Qualifications for Employment noted above. NOTE: Successful completion of the Fiscal Academy may be substituted for 4 mos. of required accounting/fiscal experience referenced in this portion of the minimum qualifications.

Technical Skills: Accounting and Finance

Professional Skills: Interpreting Data, Leading Others, Organizing and Planning, Problem Solving, Responsiveness

Required Educational Transcripts

Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution's website will not be accepted. The Ohio Department of Behavioral Health reserves the right to evaluate the academic validity of the degree-granting institution.