The Returns Coordinator (Contract) manages customer returns to ensure satisfaction and timely resolution.
Responsibilities include processing returned merchandise, capturing photographic evidence, managing credit approvals, responding to customer inquiries, and maintaining accurate records.
They collaborate with suppliers and internal departments to resolve shipping, inventory, and product issues, coordinate vendor returns, and prepare non-sellable items for disposal.
The role involves developing standard procedures, ensuring order accuracy, generating reports, and supporting warehouse and call center operations.
Requirements include a high school diploma or GED, at least 1 year of related experience, and basic computer skills.
The ideal candidate is organized, adaptable, and possesses strong communication skills.
Thorndale Partners llc was founded by merging assets from two long standing Nashville based staffing agencies with 17 years in the market and a back office funding partner with over 40 years of funding and managing the back office for multiple professional staffing businesses. We have three divisions:
Thorndale Technology : supporting all levels of IT staffing for corporations, technology companies, and startups.
Thorndale Health : Supporting all levels of technology related staffing for healthcare organizations, healthcare technology companies, and healthcare consulting firms.
Thorndale Finance : Supporting staffing for the Accounting and Financial roles for all the organizations our other divisions support as well.
Our goal is to quietly become the team retained by clients providing the best options to the highly competitive and tight candidate market. We work primarily on private search and hold the information about candidates we work with in the highest level of confidentiality.
We are and will continue to be the firm noted for the highest level of integrity and accuracy in details related to job opportunities and the backgrounds of candidates we represent.