Returns Analyst

O'Reilly Automotive Inc

MO

JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Communication Skills, Customer Support/Service, Data Analysis, Data Entry, Detail Oriented, Distributed Control Systems (DCS), Establish Priorities, Inventory Control System, Inventory Management, Microsoft Excel, Microsoft Word, Multitasking, Parts Sales, Philosophy, Reporting Skills, Return Merchandise Authorization (RMA), Stock Purchase Plans, Systems Administration/Management
LOCATION
MO
POSTED
19 days ago

Generates factory stock adjustments and lifts back to the correct vendor. Follow up to determine disposition on product rejected by vendors for returns. Oversees the disposition of store buyout merchandise.

ESSENTIAL JOB FUNCTIONS

Review specific lines monthly to initiate factory stock adjustments for both stores and DCs. Analyze data to determine actual return to vendors and follow-up to insure return is issued. Provide information to appropriate DCs.

Initiate, review and follow-up on return authorizations dealing with changeovers, store buyouts and specific overstocks. Coordinate with Merchandise Department, Inventory Control and the DCs.

Issue monthly reports regarding stock adjustment status, changeovers, direct lifts and follow-up status.

Review all DC return and lift procedures for accuracy.

Create additional reports and special returns as directed by Sr. Vice President of Inventory Management, Inventory Management Director, Inventory Control Systems Manager or Product Managers.

This position must be able to calculate and submit stock adjustment requests to vendors based on monthly schedule or as requested. Access lift information required for line changeovers, new additions and updates. Communicate changed information to appropriate personnel. Must be proficient with Excel spreadsheets, able to organize large amounts of raw data, and be very detail-oriented. Should be able to prioritize workload that may be assigned by multiple team members. Frequent interaction with Product Managers, DCs, and Supplier Credit Department, as well as outside vendors. Must possess the ability to utilize independent judgment and decision making while also exhibiting the ability to apply same to processes and tasks.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

High school diploma or equivalent.

2-3 years of office experience.

Proficiency with Microsoft Word, data entry, and email.

Advanced experience with Excel spreadsheets and queries.

Attention to detail with high level of accuracy.

Ability to analyze and organize large amounts of raw data.

Excellent customer service skills.

Good organizational skills.

Ability to handle multiple projects.

Must convey a positive and professional image.

Desired:

Some college or vocational training with emphasis on administrative assistant, business, and communication skills

3-5 years office experience

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

  • Competitive Wages & Paid Time Off

  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One

  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

  • Team Member Health/Wellbeing Programs

  • Tuition Educational Assistance Programs

  • Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.

About the Company

O

O'Reilly Automotive Inc

It started with a father and son - Charles Francis "C.F." and Charles H. "Chub" O’Reilly. Together they had the courage and confidence to venture out on their own. Along with 11 others who shared the same desire to offer great customer service and auto parts availability, the doors of O’Reilly Automotive, Inc. opened on December 2, 1957.

Now, more than 61 years later, the 77,000-plus team members at O’Reilly Auto Parts are proud of the company’s achievements over the years.

During our early years, we focused on sales and slow and steady growth. At the end of our first year, sales totaled $700,000, and by 1961 volume reached $1.3 million. For the first seven years of operation, there was one store in Springfield, MO, until the second opened in July 1964. In March 1975, annual sales volume rose to $7 million and a 52,000 square-foot facility was built in Springfield for the O’Reilly/Ozark warehouse operation. By that time, the company had nine stores, all located in southwest Missouri.

The long range plans and stability of the company were solidified by a public offering of company stock in April 1993. Since that time, the Company has grown through new store and distribution center openings, as well as numerous mergers and acquisitions. O’Reilly currently operates stores in 47 states, including Alaska and Hawaii, and distribution centers in 27 locations.

Dramatic changes in technology, inventory control, facilities, and sheer size mark the O’Reilly growth and success story. But, it is our spirit of teamwork - how important it was then and how important it remains - that drives our performance. The company’s values and culture that started with the original 13 employee/owners remain evident and strong as we expand and develop Team O’Reilly.

We serve two distinct customer bases - the professional (installer) customers who provide auto repair services to their customers (DIFM - do it for me), and retail "walk-in" customers (DIY - do it yourself). Our dual-market strategy continues to differentiate us from the competition and is a major factor in our ongoing success. Depending on a store’s professional versus retail customer mix, more than 95 percent of our locations have team members dedicated to our professional customers, offering them separate counters, phone lines, and a delivery fleet that totals 18,455 vehicles. We also have a professional sales team, consisting of territory sales managers and in-store sales specialists, responsible for calling on our professional customers and building sound business partnerships to ensure O’Reilly is the First Call for their auto parts needs.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Automotive Sales and Repair Services
FOUNDED
1957
WEBSITE
https://corporate.oreillyauto.com/onlineapplication/careerpage