Retail Trainer

Retail Trainer

Job Type: Part-Time with benefits
Pay Rate: $19/hr.
Category: Retail
Location: Six Flags Fiesta Texas in San Antonio, Texas

JOB SUMMARY: Coordinate the successful placement of new hires and rehires from orientation to location training through effective communication with the Retail Management, Human Resources and the Team Member.

• Promotes Guest First Standards, Total Safety Culture and Park / Departmental policies and procedures
• Motivates and maintains employees. Follows disciplinary guidelines and administers corrective action when necessary at the discretion of management.
• Communicates with Area Management and Managers / Director daily to ensure all staffing related issues are resolved quickly and appropriately.
• Provides reporting to management to help maintain division certifications (and are kept up to date)
• Provide weekly staffing reports to management
• Completes random audits to ensure TABC and all other policies/procedures are being followed
• Conducts initial Food Service Orientation
• Understands and completes all required paperwork
• Ensures proper paperwork for all team members are maintained throughout the season
• Creates, co-ordinates and reviews departmental employee surveys
• Helps to establish and update departmental required staff numbers and communicates such to HR on a weekly basis
• Facilitates various retail trainings
• Acquires and maintains certifications as an instructor

• Requires excellent organizational, communication, and problem solving skills.
• Ability to prioritize, manage multiple projects and meet critical deadlines in a demanding, fast paced environment
• Ability to work a flexible schedule that including nights, holidays and weekends.
• Must be detail oriented, highly motivated and a self starter
• High School Diploma or equivalent and be at least 18 years of age
• Strong working knowledge of Microsoft applications including Excel, Word, and PowerPoint
• Must be able to acquire and maintain TDH Sanitation and TABC certifications
• Previous experience in Food Service, Merchandise, or Games a Plus
• A strong sense of teamwork and a positive attitude
• Willingness to cross train into other departments and work in such departments as needed during short staffing periods.