OPENING SOON!
Shop Heroic currently has retail locations in Sacramento, Natomas, Elk Grove, Vacaville and Concord and is expanding into the Carmichael area!
Job Summary
Totals bill for merchandise, accepts payment, makes change for customers, and maintains and stocks store
Occasionally oversee and effectively manage all aspects of retail sales environment
General Accountability
May resolve customer complaints regarding sales and service
Directs and coordinates activities involving sales of products
Occasionally determines price schedules and discount rates according to guidelines set by owners
Assists in establishing strategic marketing plans to achieve corporate objectives for products and services
Stocks shelves, counters, or tables with merchandise
Sets up advertising displays or arranges merchandise on counters or tables to promote sales
Stamps, marks, or tags price on merchandise
Obtains merchandise requested by customer or receives merchandise selected by customer
Orders merchandise for customer when items not in stock
Answers customer's questions concerning location, price, and use of merchandise
Totals price and tax on merchandise purchased by customer to determine bill
Accepts payment and makes change
Wraps or bags merchandise for customers
Cleans shelves, counters, or tables
Removes and records amount of cash in register at end of shift
Calculates sales discount to determine price
Keeps record of sales, prepares inventory of stock, and orders merchandise
Performs other related duties as assigned or requested
Job Qualifications
Minimum Education: High school graduate or equivalent
Minimum Experience: 3 Years (Retail)
Competencies
Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason
Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Demonstrates presentation skills; Participates in meetings
Written Communication - Writes clearly and concisely; Edits work; Presents data effectively; Able to read and interpret written information
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives recognition to others as appropriate
Customer service
Sales and marketing
Basic mathematical knowledge required
Physical Demands
Regularly required to stand
Regularly required to talk or hear
Regularly required to use hands
Regularly required to reach with hands and arms
Dealing with very sharp objects
Required to bend, lift or climb
Required to lift light weights (less than 25 pounds)
Required to lift moderate weights (25-50 pounds) via Team Lift
Occasionally required to lift heavy weights (50 pounds or greater) via Team Lift