OPENING SOON!
Shop Heroic Wholesale Outlet is looking for an experienced Retail Store Manager to join our growing team. Shop Heroic currently has retail locations in Sacramento, Natomas, Elk Grove, Vacaville and Concord and is expanding into the Carmichael area. The ideal candidate will have an ability to manage the daily operations of the retail store and complete tasks related to inventory tracking, marketing and customer service. They should be a confident salesperson and be able to share their best practices in order to onboard new employees. This candidate should also possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store
Job Summary
Oversee and effectively manage all aspects of retail sales environment
Reviews operational sales records to project sales and determine profitability
General Accountability
Resolves customer complaints regarding sales and service
Monitors customer preferences to determine focus of sales efforts
Directs and coordinates activities involving sales of products
Occasionally determines price schedules and discount rates according to guidelines set by owners
Reviews operational records and reports to project sales and determine profitability
Prepares budgets and approve budget expenditures
May Represent company at trade association meetings to promote products
Plans and directs staffing, training, and performance evaluations to develop and control sales and service programs
Advises customers on types of and purchase needs
Job Qualifications
Minimum Education: High school graduate or equivalent
Minimum Experience: 2 Years
Preferred Education: Bachelors Degree in Sales, Business, Management fields
Preferred Field-of-Expertise: Sales and Managerial Experience
Competencies
Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason
Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Demonstrates presentation skills; Participates in meetings
Written Communication - Writes clearly and concisely; Edits work; Presents data effectively; Able to read and interpret written information
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives recognition to others as appropriate
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Conserves company resources
Managing People - Includes staff in planning and decision-making processes; Makes self accessible to staff; Provides regular feedback; Develops subordinates' skills and encourages growth; Seeks to improve processes, products and services
Ability to recruit, interview, hire perspective employees. Train, discipline, or remove staff, if necessary, with minimal exposure to company.
Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities
Physical Demands
Regularly required to stand
Regularly required to talk or hear
Regularly required to use hands
Regularly required to reach with hands and arms
Dealing with very sharp objects
Required to bend, lift or climb
Required to lift light weights (less than 25 pounds)
Required to lift moderate weights (25-50 pounds) via Team Lift
Occasionally required to lift heavy weights (50 pounds or greater) via Team Lift
Compensation
+/- $60,000 per year depending on experience
Bonuses
Benefits
Health Insurance
Paid Time Off
Weekly Day Range
Available weekdays & weekends
Education
High school or equivalent (Required)
Preferred Education: Bachelors Degree in Sales, Business, Management fields
Experience
Retail Management: 3 years (Required)
Sales and Managerial: 3 years (Required)